“One customer service rep here stuck his neck out to help a customer who bought a faulty hot water tank. Got the manufacturer warranty run around right away, told it would have to wait till Monday (big family= weekend without hot water not an option) Andy stepped up and made the executive decision to replace the tank even though he was pretty sure he would get in trouble from his manager for not going through manufacturer. An organization that employs people of this quality can count on my business in the future. +1 faith in humanity.”
“Had an amazing worker name Kirsten. She went above and beyond helping me and my boys find multiple items in many areas of the store. Best customer service I’ve received in Grande prairie in years. Nice to see they treat you like a person and not ignore you as others did while I was in the store. Thank you you guys have a gem there!”
“I cannot say enough kind things about their customer service. The staff and store manager were so helpful. They went above and beyond to assist myself and my son with my son's purchase. Thank you very much for you assistance and we will definitely be recommending and continuing to make purchases at this establishment”
“The ladies at the customer service desk were phenomenal and very organized! The staff on the floor tending to the general tool and part aisles were also very helpful! Always happy to come to the grande prairie Home Depot!!”
“Dan was amazing. Walked in and told him what we needed he was imitately able to show us exactly what would work for our project he was kind,friendly, and knowledgeable. We will definitely be going back there to see him for future projects.”