9:30AM - 6PM
9845 99 Ave #36, Grande Prairie
Mattress Stores
“All was good sadly the bed frame did not fit around our adjustable bed. The store was quick to respond and offer solutions.
The delivery people were exceptional very friendly and respectful and diligent workers”
“I had fantastic experience with Kim at Ashley Furniture! They arranged a quick delivery on Good Friday. The two gentlemen that delivered were extremely kind and quick! I will definitely be buying more from them!”
“For medical purposes, it was time to get a new mattress and platform set up. Family had given me some extraordinary help in narrowing down the best for my particular needs, then sent me into Sleep Country to complete the testing and, ultimately , the purchase and delivery set up.
Ty, Ronnie and Liz greeted me with smiles but no pressure. My phone in hand, I was scrolling through my texts. "I'm supposed to try ..." (scroll scroll)
"... the Elite Bayou and the Casper Original," says Liz with a chuckle. "Levi already called in so we were ready for you."
Oh thank goodness, I think. My back was already calling in an early retirement but my eyes weren't far behind them and I'd forgotteny glasses at home so my *scroll*scroll*scroll* was more like *squint*scroll*squint*
Ty to me over to see the first, let me lay down and jump around, trying it, before taking me to the second. After asking just the right questions and listening attentively to my answers, he gave the suggestions one up and one down in firmness from each of my rirat choices. Giving those each a quick wiggle and flop, too, I went back to my original option. There he left me, at my request, to have a wee nap for 5, switch positions and try another 5. This went on for about an hour. One only buys a mattress every ten years or so unless cause comes along to dictate otherwise. This is a big decision and they knew it. My funds may have been limited, not their road to riches kind of customer. I knew I wasn't a big sale by any stretch of the imagination. Still, they treated me with kindness, respect, understanding and value.
I had been going to go to Jysk, to be honest. I'd seen their flyer. They had what I thought I needed and within my budget. I'd reached out to Levi to get dense foam versus regular mattress advice for my particular needs, is all. It was Levi that said he understood my budget and my needs but he still strongly recommended Sleep Country. Service. Quality. Longevity. Selection.
He wasn't wrong. For all the above reasons, yes, but truly, the three on staff today when I was in there took Levi's call to them and continued with the exemplary service. They were honestly SO kind and TRULY listened, asking questions to make MY life better, easier, more comfortable now AND down the road. They never judged my budget. They never judged my age and the fact that my back today had needs different than my back a decade ago.
I'm just saying ... if you were thinking about going somewhere else, sure, go ahead. Maybe, though, stop in here at Sleep Country first, have a chat, try a few beds and see if their selection, prices, warranty and service can't match your needs AND your budget after all.
PS for anyone wondering, delivery of the new and take away of the old is beyond worth the few dollars they charge.”
“Fantastic friendly customer service at Nationwide Furniture, with a great selection as well Not only professional but very personable. They went out of their way to special order us furniture, at competitive prices, answer all our questions and ensure we were happy customers with our purchase.
Highly recommend Bill and his team, they are a wonderful local business that go above and beyond, truly caring about their customers.”