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January 2024 by Jess O
Seriously amazing team.
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January 2023 by Dale Burak
Nothing short of Excellent service. I was at the Primary Care clinic a few door down and they recommended that I visit the Royal Oaks Pharmacy. I did visit the Pharmacy and both the Pharmacist and pharmacy staff, were exceptional. Highly recommend anyone looking for a pharmacy give Royal Oaks Pharmacy a try, you will not be disappointed! Royal Oaks Pharmacy will be my go to Pharmacy in the future!
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September 2022 by Shirley Heatley
I used to really like this Royal Oaks location of Pharmasave. It did have great service when I first started with this location about 4 years ago. But in the last year I have had nothing but trouble with the service I have received. Every time I call to speak to the pharmacist I get the answering machine. I have to call back at least 6 times before I can actually speak to a person. If I leave my phone number for a callback I either don’t receive a call back or it’s not until the next afternoon.Yesterday August 30th, 2021, I called 14 times. I spoke to a person 2 times and was told the Pharmacist was on lunch break. The other 12 times I got the answering machine. I left my phone number and again didn’t get a call back until the next day, today, and I found out that the Pharmacist wasn’t on a lunch break at all but wasn’t even there in the Pharmacy as he stated he was away on a family emergency.I have been lied to and find out the truth later on, such as this time the Pharmacist not being on a lunch break but actually being out of the Pharmacy being the latest lie. If I was told the truth and just simply told that the Pharmacist was away on a family matter I would have understood but it is the assistants habit of lying to customers this time being one of 4 separate times I was lied to.The old pharmacist that used to work there, Bart, was wonderful and professional and never lied and rarely ever had the answering machine on. This pharmacist currently on staff and the current assistants that work at this Pharmacy location are very unprofessional, lie, and never answer the phone so a customer can actually talk to a person.I never leave reviews but after yesterday I had to leave one to let people know how bad the current staff are at this location. I have now transfered to London Drugs now knowing that they are at least professional there and actually answer the phone themselves when a customer needs to talk to a Pharmacist.
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April 2022 by Dean Smith
The Pharmacist here in my opinion is Grande Prairie's best kept secret when it comes to medical knowledge and professionalism. Parth is a very caring individual and it shows every time your in there getting a prescription. Parth keep up the great work!!!!!!
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April 2022 by Raymond Gagne
The gentleman that works at Royal Oaks Pharmasave is very professional and kind! He also has a sense of humour which I think is awesome!
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February 2022 by Brian Schalkx
Pharmacist is a really nice man. Personable professional polite and knowledgeable. You can tell he likes people and cares about their health. He struck up a conversation with me about if it was tough to buy clothes cuz I'm so tall while giving me my vaccine.
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February 2022 by mike rochon
I would put 6 stars Mr Shah is very professional with his staff too
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February 2022 by Kathleen Myers
I have referred my friends to royal oaks
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February 2021 by Jay Patel
Pharmacist name Parth has been giving our family great support and advice. He is very knowledgeable and helpful with all sorts of concern that we have. Thank you !
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February 2021 by Shandon Hattil
The Customer service at Pharmasave Royal Oaks has been extremely professional and caring!You are treated with care and compassion...and they really listen to you!I f you want to be treated like a human being,and not just another number,Pharmasave Royal Oaks,is by far the best Pharmacy in Northern Alberta!Thank you so much!