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November 2024 by Tinseltown Winter Market
Danielle and her team are really a special bunch! They truly go above and beyond and help events with their signage needs very promptly. I highly recommend UPS STORE in Grande Prairie for ANY printing needs!
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November 2024 by albin christo
The owner have big ego and kicked me out of store as she is the owner. She refused to hand out my wifes parcel ' which they have not delivered accordingly. Now my pregnant sick wife has to get to the store collect tue package. The only thing that stopped the owner from habding out the package was her Big EGO. I also presented 2 id. And alberta health card and lease aggrement in alberta. I never accused you for lying only for ego.Now you also say 'My wife picked the pacage so relashion was established on the facts i say and id i have shown you .
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October 2024 by Lisa Colbert
Danielle was so pleasant and friendly and helped make my return a smooth process
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October 2024 by Vikalp Patel
My wife order one package from amazon but unfortunately amazon handed to ups to deliver to my home address and i have experienced that they are playing fool around us .1st time we missed our delivery the reason they give that no one was at home infact we are at home on that day and then we called to ups center in grande prairie they told us they will try to deliver at 6pm on same date.we wait for them but no one shown up then we wait for another 2 days then on monday in traking id it is showing that they will deliver in between 11 am to 11.15am in morning but the worst part is that we got a message from amazon that you missed your delivery again .it is very frustrating for us now now and we are helpless to get our pakage.this ups courier company in grand prarie is the worst i have ever seen in my life.
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October 2024 by Kimberley Bell
My husband and I recieved the most unbelievable service from Danielle at the UPS store. After having staples call me at 4:30 pm to inform me the memorial programs I was supossed to pick up that day could not be printed! I went to the UPS store and they rushed my order to have it ready by noon the following day. I can't thank them enough for the amazing service.
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September 2024 by Kelsey Marshall
The ladies are always very helpful and professional when I go in. I had business cards, and other printing work done and communication was excellent, as well as the products. Highly recommend for all your printing needs in Grande Prairie.
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September 2024 by Kyle de Waal
Reading the response from the store, it's very funny that the UPS Store wants to benefit from the positive associations with UPS but then shrinks from any connection with UPS when UPS screws up.
If they are so independent from the UPS brand, why call themselves UPS? Because calling themselves UPS allows them to benefit from the association with an established brand. Yet when that company makes errors that send me on a merry chase all across the region trying to track down my package, they're just a little local operation. UPS? What UPS?
It's an embarrassing charade for both of us to pretend that they are "The UPS Store" and yet have no connection to UPS. If they're just a local print shop, why not call themselves Grande Prairie Print Shop? Well, because that isn't nearly as attractive as an association with UPS. At the same time, they adore the deniability of saying that they hardly have any connection to the corporation that is literally in their name.
Would you like to have your cake or eat it?
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August 2024 by Luc Douchet-Labrie
Friendly staff!
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August 2024 by The Dude
Person said it couldn't be delivered on email. As I got that email I was out side working in my truck. Nobody called or texted. Like they usually do. First time they delivered to wrong address. Second time they act like I wasn't there. I spoke to atleast 6 different people today. Each one of these people telling me different awnsers. Was told that they marked to urgent delivery but then get call later from them saying that i need to pick it up then I told them that previous person told me to be at home up to 7pm and it will be delivered. Head ache after headache. Now I'm gonna be working out of town again. I guess my kid doesn't get one of his presents thanks. So real complaint is very un organized, and had driver lie to ups and should be fired. Won't be ordering from Amazon and through ups ever again
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August 2024 by Mitchell Lewis
I had an annoying package to send and the staff were very patient and were awesome to deal with. Five stars would recommend.
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July 2024 by Jacey Campbell
I love this place for my printing needs!! They are so helpful, friendly and kind! ☺️
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July 2024 by Will BIdne
UPS not able to take a request to hold and call for pickup of a package before its delivery date. Also they're automated answering is terrible
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June 2024 by Hannah Bonin
Came in needing prints of some drawing that I did. I don’t/didn’t know much about what paper would be most ideal for my drawings. Danielle was amazing and took the time to show me what other artist use and what would work best with my style of drawings. After a couple of trial and errors the prints came out beautifully. Will be coming back in the future to work with Danielle and her team!
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June 2024 by Margaret V
Great service from this company we have moved around so we have used them twice and more recently for passport photos.
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May 2024 by Andrew Pietsch
Very fast and professional. Clean and well put together store. Very helpful staff, even helped me find a ups location that was in a field.
