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September 2023 by Erich Nolan Bertussi (ENBertussi)
i had the great pleasure of being served by Monique and Vinny a few days ago. i was out from Quebec City half way across the country taking the skeena on a journey to buy a car. and they were able to help me get the bank draft done, even though there were remnant issues with a now defunkt business account.they didn't give up, they knew time was running out as the skeena was gonna be taking off soon....it was fun to talk to them as they tried all the different 'screen's to finally get the draft done.super insanely friendly and committed to customer service.so if you ever travel to northern B.C. to buy a car and need a bank draft done @ TD these two will ensure it's pleasant and friendly!
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June 2023 by Alearra Daychief
This is the worst branch I have ever worked with. Made appointments and having them cancel twice?? All because the manager wasn’t in. Where’s the manager??? Waste of time not to mention the cancellation was made 30 minutes before my appointment. Not the first time this has happened either. Would give negative stars if I could not impressed!
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May 2023 by Tay Cafley
Val seems like a very nice lady! She helped me out with all my questions and was awesome to deal with.11/10 keep spreading the kindness
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February 2023 by Alexandro Z
Honest opinion. I have credit cards with Amex, Scotiabank, RBC - TD is the worst experience ever.First: after ordering card - took 2 months and couple of trips to the branch just to receive it.Second: when i finally got my credit card and tried to access mobile app - i was informed that i also need kind of access card and that it will take 5 working days to issue one.Why in general i need access card if i already have credit card and why it was not told to me by anyone when i called TD and so many occasions (also visited branch).Terrible organization. 2 months to get card and now i need to wait for some access card.Thinking to cancel it as impression is terrible.
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August 2022 by Sean G
Classic td experience. Not solution-oriented or empathetic at all.
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February 2022 by Meranda Parkin
If only I was able to add negative stars... This branch is by far the absolute worst! I have banked with TD for years but today changed to ATB due to this branch and how poorly managed it is. I highly recommend changing banks before having to endure this branch for anything.
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February 2022 by Billy Bear
I enjoy switching over to TD ,Awsome decision,I'm always happy with the kindness the employees have great professionalism towards myself and always so politely understanding,Thanks for being such a great bank?
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February 2022 by Peter McMahon
best bank and ppl ever
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February 2021 by Lynne Lien
Staff seem super nice! Was in town for vacation and happened to need a bank. They seemed to know everyone that was coming in!