Vicious Cycle and Snow Jasper is highly praised for its excellent customer service and friendly, knowledgeable staff. Reviewers consistently highlight the pleasant atmosphere and positive vibes found in the shop. Many customers had memorable experiences while renting bikes, such as the full suspension Cannondale eBike and Norco hardtails, which were perfect for exploring the beautiful trails in Jasper. Staff members, including Avery and Paul, received special mentions for their expertise and helpfulness, especially when assisting customers with bike helmets and fittings. The shop’s convenient location near trail entry points makes it a great choice for biking enthusiasts. Visitors appreciate how the team goes above and beyond to ensure a smooth experience, addressing any issues with professionalism and care. Overall, Vicious Cycle and Snow Jasper is recommended for anyone looking for a reliable and friendly local bike shop in the area.
My favourite bike shop! Friendly and knowledgeable staff and always good vibes. Mechanic Paul set my new mountain bike perfectly for me and Max is always taking such a good care of my bikes too.
June 2024
Rented a full suspension bike for the weekend, it was great! Avery and the team were very helpful and made the whole experience super easy and memorable. Cheers guys!
May 2024
Just wanted to reach out to the team and say a huge thank you for being truly what it means to be a "local bike shop". Hard to find people that go out of their way to address issues friendly and professionally, at a reasonable price. They went above and beyond service - check them out :)
