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January 2024 by Scott McKellar
Great service, wouldn't take my truck anywhere else! Honest and reliable.
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September 2023 by luke forster
Figured out I needed a new alternator. I went to them cause they were close to my work. When I took it in they charged me 400 to tell me that I needed a new alternator. which I told them going into the shop in the first place. They then quoted me a grand to replace the alternator. The alternator was only 420 and it took me 45 minutes to replace myself. If I could give less stars I could. Please take your car somewhere elseService: Auto battery maintenance
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September 2023 by Ruth Perry
Excellent customer service. We went there because we needed our AC fixed on toyaota tacoma truck that needed to be done to be able to go back to work in Fort McMurray. They took our truck in right away, stayed late to finish it and called me the next morning. They also didn't have to re-charge my AC, so that saved me 100$. Highly recommend for service, price and quick turnaround.
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August 2023 by Joey Franchuk
Do not trust these clowns with your vehicle. They like to play the guessing game and replace parts that were just replaced. Then slap you with a giant bill and still have no idea what's wrong. I will never use them again. My truck went in with an engine light and came out with two more lights on and now it won't shift. Clowns
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April 2023 by that guy (thatguy)
Unfortunately for KD and Icon Automotive, I have nothing positive to say. My friend was charged a ridiculous amount of money for a 15-minute diagnostic test which was inconclusive. She was told that there appeared to be an emissions issue, but further testing (at an additional cost, of course) would be required to determine the root cause.Unsatisfied, I took the vehicle to another shop. They performed a diagnostics test for free. They determined that the cause of the problem was a faulty gas cap and required no further testing. Problem solved.The Icon Automotive bill amounted to $162.23 which included taxes and shop supplies, which works out to $600.00 per hour for the 15 minutes spent performing the diagnostics test.I am grateful for the integrity shown by the second shop and they will certainly be getting my future business along with a five-star Google Review. They have renewed my faith in human decency and honest business practices.As for Icon Automotive, I am disgusted by their unethical and morally corrupt business practices. I will be sharing this cautionary account with others in my industry so that no one else will have to experience this type of unscrupulous and nefarious behaviour from this business.* Begrudgingly, I had to give them one star in order to post the review.i appreciate your response however the problem is fixed for 4 dollars. the math works out to almost 700 dollars an hour. you had the option to return her money. now you have lost a large number of clients. yes the gascap was a 1 minute youtube video after having the error code to fix. this is several times ive used you for my work and im fed up with overcharging, ridiculous time frames and never fixing anything.
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April 2023 by Dustin Adams
I've been bringing mine and my wife's vehicles as well as all of our fleet vehicles to Icon for years. The staff and owner have been nothing but good to us. Would recommend to anyone.Services: Auto body & trim repair
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August 2022 by Bekah Ghost
Staff ensured that my vehicle would be ready for me before the shop closed for the weekend, super honest and transparent about everything with my car. They even gave me part numbers for items so I can ensure I have the proper tools I might need for any future personal work. Was worried about having to spend an arm and a leg but prices were very reasonable and fair. Will be reccomending this shop to friends and family !!! Thank you
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September 2021 by john bowers
Best mechanic in Leduc !! Honest work he won't charge you for what you don't need, and most importantly he's a man of his word!! And his prices are really fair. Definitely give him a call if you need some work done.
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September 2021 by Ken Wiseman
I have had most types of service done at Icon from small to large. I've had quite a few vehicles and take all of them to Icon. KD is amazing, extremely honest and very good at what he does. I highly recommend Icon Automotive. They can handle any task. I have never had any issues with anything they have ever done for me on any vehicle. They are the best shop in the area hands down. Call them.
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September 2021 by Michael Corrigall
My usual mechanic is in Edmonton, but the car was dead so I had it towed here. Good service, but the price is way more than my usual guy.$31.25 for 0.25 hours of battery service. That's $125 an hour. Fair.$145.00 for 1.0 hours engine diagnosis. That's $145 an hour. $20 more?$50.00 for 0.2 hour (or 12 minutes) AVR test. THAT'S A $250 AN HOUR CHARGE. WHAT?!?!?!!!I'll be looking elsewhere.Service: Battery
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September 2021 by Niomi Bellerose
We were staying in Leduc for an appointment our car was running poorly so i called these guys and brought my car in, they said i needed a new catalytic converter and there was none available anywhere so instead he drilled holes into it, and said that would cix it for the trip! This cost me $300! On the way home which was a 5 hour trip, the car ran the same as before i took it in! I took it to a mechanic in my hometown and it was coded as a fan malfunction!! I tried calling no answer i left a voicemail no answer i even sent a email no replay! Poor service! Waste of money!
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February 2021 by gurw2627
Very happy with this shop they go above and beyond
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November 2019 by anonpjyp
I will not return or recommend. Told me they were too far into job to stop and compel to spend hundreds of dollars. It seems deception and dishonesty are the tricks in this trade. I am yet to find a truly honest mechanic.
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May 2017 by HarshbirK665464
Very reliable and the best customer care ever
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December 2016 by CailinW186574
Been bringing my vehicles here for a very long time,great service,time efficient and wont break yout bank! ,staff is awesome and very knowledgeable. If you need to get your vehicle looked at or repaired theres no better place to bring your vehicle, Icon is the only place i bring my vehicle and will continue too
