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October 2023 by Ryan Sills
Awesome experience all around at Ken's Furniture. Walked in Saturday for a washer and dryer and walked out in 15 minutes totally satisfied with the customer service. The agent was phenomenal and recommended the models for me based on my needs. (I apologize I did not get her name). The units were just delivered today and the guys doing that work were very pleasent and did a great job. Will definitely come back.
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June 2023 by Pat Smolak
I always get my washer dryer fridge stove here good deals always
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May 2023 by miketube2424
Our team at Lifemark Physiotherapy Black Gold Drive have had such great customer service from the team at Ken’s. We ran into an issue with a commercial washer still under warranty, and not only were they quick to help us troubleshoot, they have helped us out with a loaner in the meantime.They have our loyalty, and we’ll be sure to spread the word to our other Edmonton area clinics.Thank you so much
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April 2023 by Joanne Yarham
Knowledgeable, helpful,friendly staff. Found what we were looking for, purchased, and the item was delivered & installed by 2 good fellas. Thanks.
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March 2023 by Radium 23
Sales girl is rude and condescending and does not know what she is doing. Went I to get a quote for a power reclining sofa and chair and she quoted a manual and could not care less. Was not interested in making a sale. Do not recommend.
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December 2022 by Cj Mclean
Big shout out to Ken's furniture in leduc. I could not ask for better customer service. Had a problem with a new appliance, they completely fixed the issue the next day, would highly recommend this place. Way to go ?
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October 2022 by Delanie N Cara Artokivi
My Samsung Washer decided to not work anymore so I decided to go to Ken’s Furniture in Leduc. I went in to pick out the new set that I wanted and unfortunately they did not have it in the current store. Terry was awesome! He called their two other stores and found me want I wanted. I asked when they could be delivered and that was a week out, again Terry said he would speak with the guys that delivered and get back to me. Well they came through and I received my new washer and dryer on Saturday afternoon! The two delivery guys were also awesome!! They took out my old, waited till I cleaned my area and brought in my new! They set them up and made sure they worked with no leaks! Very professional, polite and quick! I definitely would buy from Ken’s Furniture again! Thanks!
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September 2022 by Samantha Hutchison
Great communication- via phone or email. Friendly and knowledgeable in store staff as well as delivery staff. I will be shopping there again and would recommend them to anyone.
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September 2022 by Connie Beatson
Colin at Ken's Furniture was very helpful and understanding. We had to move our elderly mother in a time sensitive manner. They had everything we required. The bed frame and new mattress were delivered and assembled quickly and efficiently at her new facility. The 2 delivery guys were fantastic! (Sorry I don't remember your names.) Everything went smoothly. I want to thank everyone at Ken's Furniture for their professionalism and assistance during a stressful time. Greatly appreciated!
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September 2022 by vera myles
We always choose to support Ken's Furniture in Leduc, even when things are the same price elsewhere, but today I was very disappointed. I called ahead to see if they had a stainless dishwasher that I was looking for and was told they had one in the warehouse. We drove the 45 minutes to get it and were told they didn't have the stainless one after all. No offer to order it in, no apology, just left empty handed and came home and ordered it from Costco. I even mentioned that I preferred to buy it from them, but she was no help, at all. Very disappointed and probably won't be back.
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May 2022 by Dave Vallee
Seemed indifferent on providing information. Could have made a sale with a little customer service.
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March 2022 by Harley Geiger
I have done business with Ken’s for 15 plus’s years. And recently our dryer was broken an waiting for parts so they loaned us a temporary machine till we go it done . They went the extra mile for us. Thank u to all the leduc location staff
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February 2022 by Martin Mercier
Although they were relocated in a smaller store they had a Great selection of readily available items.I actually went in for a central vacuum
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January 2022 by Bullseyes Bill
Appliance warranty is a joke. They used a company from Quebec to set up repairs. Took 1 week for a call back. Another 3 weeks to get repair done. With a family who can wait 4 weeks for a repair. Bought another dryer due to no service . Never buy appliances there at least Leon’s and Brick send repair guys in 2-3 days.
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January 2022 by YEG WORKX
Great prices and selection and now they have lots of discounts
