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February 2024 by tomm0113
sorry that I did not get a name, but a big thank you to Associate R274S1CD02 for your great service. Tom Metz
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December 2023 by Jas Gill
Absolutely non helpful staff & very rude. Very poor experience. Staff kept ignoring upon asking for help . Totally disappointed & dissatisfied.
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December 2023 by Pat Ferguson
This is a thank you to Johnny at the Leduc Staples store. I bought an iPad at Staples but I was having trouble connecting it to my iPhone. I called the store and another person answered and said to bring it in and he would help me. When I got to the store the young fellow was busy and Johnny happened to come by and asked if he could help. Well it seemed like a half an hour later, after many attempts, re-entering passwords, and changing passwords, we finally got it working. Throughout this time Johnny was patient, respectful, supportive (saying other people have had this problem too) and kept reassuring me that it would work. I am an older senior and sometimes young people do not have patience when we are not tech savvy but not Johnny. I very much appreciated how Johnny treated me and I want to send out Kudos to him.
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November 2023 by Tom Keeling
Great experience here dealing with the team. Jameal was quick to greet me and get me setup with my account. Aaron was super knowledgeable on printers and advised the perfect solution for my business. Justin the store manager has a great team and I would highly recommend them. Shout out to Morgan for answering my additional questions.
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November 2023 by Chadwick Wilson
Super fast service! Very friendly staff. Easy to walk thru system for getting stamps made. Patiently waiting for it to arrive
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October 2023 by Aaron Hardy
Morgan was absolutely amazing when he sold me a phone. Got me the best possible deal, saving me over 20 dollars a month on my Bell plan, and with a brand new S23 ultra as well.
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September 2023 by Thomas Brewer
Customer service at checkout is extremely poor. I buy most of my business products online because of this from uline. Clearly the manager doesn't care about this store and it really shows.
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September 2023 by Hazen Evenson
Has the essentials but not much more, this is a very small footprint store which leaves them with limited options.
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September 2023 by rip klaw
Absolutely appalling service. Attempted to get a print job done at this location. The manager was firm on charging an outrageous $50 more for the same job that I had quoted at two different Edmonton Staples locations. I don't think there is an acceptable explanation. Definitely losing a customer I took my business to Minuteman Press. I received three quotes for same/similar services all which were less than STAPLES Leduc.
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September 2023 by Ash E/S
Mars is AMAZING! Super funny, knowledgeable, and friendly. Immediately, we felt welcomed and knew we'd have any questions answered. She also threw back any jokes or teases my husband put out, including skydiving to get the chair he wanted from the top rack lol quick as a whip!She informed us of the great chair policies, business account, and more. We were happy to sign up for it all based on her confidence. Thank you for all your help and "out of this world" service :)Ash & Wes - Scout Works
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September 2023 by Kendra Nieman
The manager here has horrible customer service. He had no interest helping me us my Flexiti card, was rude and basically told me to leave the store because he couldn't be bothered to punch in a few numbers into the computer. You are better off shopping online.
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September 2023 by Rich Hlywka (TheMatrixIAm)
Odd help from floor staff.They left to go to the stock for the product i wanted., came back after a bit and mentioned they had it...If you're going to waste my time, i wont buy it. Why not actually bring the product out? I can buy the 500$ item some where else. Thanks though. Next time if you go all the way to a product, bring it out.
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August 2023 by Heather Carnell
I do not well with computers or any technology when I am in a rush. I found myself staples this afternoon completing documents on my phone and on the staples computer , and printing, photocopying and scanning time sensitive documents that needed to be sent ASAPCARMIN saw me all flustered and upset and stopped what she was doing to take me through what I needed to do. She went above and beyond by taking the time to show me what I needed to learn with patience, professionalism and kindness. She made me feel empowered rather than flustered and anxious.Thank you so much for your help today!! Success!…..all documents sent on time!I will recommend Staples Leduc to anyone who needs at bit of patience and kindness or who feel way out of their element…ask for Carmin!
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July 2023 by Paul W
Waiting for an employee so I can get a receipt on my shipping. So far 10min. And only 1 computer can print shipping receipts??? Johnny the manager would sooner be on his phone while watching a trainee than take care of customers.Almost at 20 min. Finally.. 1 out of 7 employees comes up and they fumble for another 5 minutes to print a receipt for pre-paid shipping with postage already on the item.What a gong show
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June 2023 by Aliesha Sullivan
Service was okay, but had asked to sell the floor model in Leduc, they said NO. Called Spruce Grove Staples, and they were more than willing to sell me there's. So had to drive 40min to other side of city, where the staff were amazing to deal with.