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February 2024 by Lola James
Rosanne helped me out and overall was just super lovely! (I hope I spelt her name right)
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December 2023 by Keith B
One Teller does not use customer confidentiality talk to other staff about you personal banking information. Same girl gone there multiple times does not use confidentiality. One of the worse TDs I ever went to. Poor customer service. TD i have used since kid and family has gone down hill. Make you listen to broken record on hold phoning. I hope TD looses Customers.
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November 2023 by Matt Jarratt
At this location you can expect a clean and bright area! Friendly staff good service!
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October 2023 by Doug Chappell
Wouldn’t advise banking here. Rude staffing. Pulling all my accounts.
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October 2023 by Carson Ehret
Not 3 brain cells to rub together in the whole building. Absolute garbage service- it’s almost like they don’t want your business. Manager could not deposit my cheque for me in person (cheque is in my “business name”, aka my name), so I walked to the ATM and did it my self- bonus was I didn’t have to listen to some irrelevant wage employee of a national conglomerate make weak excuses for her lack of common sense. Please remind me why a physical branch exists when I have to phone in to create new accounts or use the ATM or mobile deposit to deposit cheques? She sure couldn’t answer that question; staring blankly, mouth agape as it was the first time she had even thought about the meaning of her own existence. All these idiotic employees deserve what’s coming- complete replacement by online banking and automated tellers.
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October 2023 by Simply Sartorial
Shirin and Mark helped us out today, super organized and smooth experience.I appreciate the detailed help in a rainy day!
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July 2023 by Sarah Yoonim Kim
I was very dissatisfied with the attitude of the insincere Do.. staff. You should refrain from continuing to send and receive private cell phone messages while dealing with guests.
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October 2022 by Danni Dcruz
Worst Bank ever. all they want is just your money.. i’m with TD for 9 years and all they gave me is a 500$ Secure Credit card ?? when i apply for Loc the banker who i applied through she don't even show any interest to speak with me. ATB is best ..!
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September 2022 by Michelle Wambold
Worst customer service when calling the 1-800 numbers; only to be told to call the branch. Can't talk to a person there either, just get told to leave a message. How is any of this helpful?
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August 2022 by jonathan yacyk
used location for 6 years and never had an issue!very clean, some long lines during peak hours like 5 pm but just go on off times.
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May 2022 by dennis olsen
Just wanted to commend Jomarck Crispo of the Leduc branch for the handling of my busness needs ! Professional and explained everything a couple times to an un educated client! Above and beyond....Thanks Jomarck!!! Look forward to dealing again in the future!
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January 2022 by Bianca Maginnis Castro
The girls there followed up on a wire transfer gone wrong and ensured everything was fixed. They called me to keep me in the loop and I really appreciated it. Thanks ladies!
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November 2021 by David T
Still using an awful appointment scheduling platform to just go into branch. I just want to get a bank draft from my account; no option to do quick,basic banking when booking appointment. Have to select "review my everyday banking needs" and then no appointments for 2 days and they auto book for 1 hour appointment. It would be 5 minutes at most! TERRIBLE SYSTEM- Wished I banked anywhere else!
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November 2021 by Matt W
We do all our banking with TD from accounts, TFSA, visa, vehicle loan and mortgage. Our term on our mortgage was up, TD was impossible to reach. We ended up selling and purchasing a new house and went to scotia bank. They were very friendly and easy to get a hold of. TD refused to match our rate from Scotia. TD charged a huge! Pre penalty for ending our mortgage with them 2 months prior to term expiring. We will be pulling all our accounts from TD and recommending everyone else! Poor customer service and interest rates are better at the other large Canadian banks.
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September 2021 by Justa Farmer
Customer service is absolute garbage. They're lucky they're the closest branch to the leduc area. 25+ year member of TD and this is the worst brand. Would be better off if they closed this branch.
