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September 2023 by Kierstyn Bowles
second time picking up labels for our work, and second time being late to our job because they were late to open
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September 2023 by Marinda Nielsen
The stores hours are 9am and unfortunately i have been a few times when the store has yet to open well past it’s scheduled posted store hours!
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September 2023 by Mackenzie Jones
Super unhelpful, never know how to help you track a package or help when there’s issues with delivery.
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July 2023 by Levi XJ
Would be nice if there staff were ontime to there shift. Not the first time waiting for place to open.
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April 2023 by Juanita Pinch
Always great and friendly customer service. I'm so glad I found this place. Always get all my questions answered and help with any issue. Great young man to deal with.
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August 2022 by Kristin Cote
Store is always dirty and cluttered. The guy who is there everytime I have ever been there makes me feel like he doesn't really want my buisness. Like my buisness is a inconvenience to him. Last time I was here I walked out without doing my buisness because he made me feel like it was a hassle because it was a long weekend and he was closing early which wasn't posted. So I walked out drove all the way to UPS Ellerslie and she was happy for my buisness. I mail a package once a week and this is the store on my way home and I will never ever go here again. Should really check up on your stores and see how disgusting the store is and literally stinks
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August 2022 by sarah estilo
Sent my package to wrong address call them multiple times and no follow up. After two days my neighbor sent the package to my house. Never ever use again their customer service and Leduc branch is no help at all.
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June 2022 by Chase Dubauskas
Never have shipped anything large before, and the Manager here was absolutely stellar. He helped me ensure my package was well wrapped, and secured nicely (electronics), while also helping me get the best shipping price possible for such a large item. I will definitely be using this location any time I need to ship anything.
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June 2022 by Kim Perkins
Would be nice if the store is opened the hours that are listed on the door, website and Facebook page. It states you are open until 6:30 pm, went today and you were already closed by 5:40 pm.. possibly earlier than that.
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April 2022 by Jeremie Matte
Ups is absolute garbage and are preventing me from getting a package I already paid a lot of money for
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February 2022 by P
Always have had great service at this location, guy working there is always friendly and in a great mood.
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January 2022 by DAWN WIDMARK
Would be nice if they actually opened at 9 am like they are supposed to. Been here multiple times and have to wait for someone to show up. Sitting outside right now 9:11 am and nobody here again!
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November 2021 by Louise Savoie
Fantastic service. Canada post lost my parcel so went to ups to send grandkids presents. Fast delivery as well
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October 2021 by Krystina M
Wilton was friendly and wonderful to deal with! He was very busy but took him time helping me! Great service!
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September 2021 by Yvan M
In store, the gentleman was very efficient, knowledgeable and helpful. It's just the delivery driver a certain **** Taylor I believe he was just doing his job and did not know it was hell waiting up after night shifts for an unpredictable delivery time, I missed the first day because I passed out after they told me 10am-2pm and he arrived at 5. The next day I stayed up again by the time he arrived my brain wasn't working from lack of sleep lol and he was very snappy and rude. Left in a huff like as if to show his indignation. Buddy I understand you're just doing your job but don't be so quick to judge when you do not know the situation of others. Put on a smile this covid stuff is already so negative.
