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October 2023 by Greg P
Fast, professional service, is all i know.
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September 2023 by rod Bland
Great service, very professional.
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July 2023 by Larry Lauder
First major crash with my drone. Went online to find a place to get it fixed. AerialTech was shown and was located in Lethbridge Alberta. Called to find out more info. Very professional and knowledgeable. Took drone in to have it checked. He said it was fixable and of course the piece that was broken needed professional help. Got quoted a fair price. Left it and was told five days. Called five days later and they had just fixed it. So went in and was told what the bill would be. Was 30 dollars less than the quote. That was nice usually the repairs seem to be more when completed. So glad that AerialTech was able to fix it and was done so fast. Will be going back to check out some of the drones they have in stock. The pictures are taken with drones. Thanks for the great service.
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March 2023 by Visualizeit
Very unprofessional service due to lack of the communication. One of our aircrafts was sent for repair due to crooked horizon during panning. Even though I was assured that problem was identified and fix is implemented, drone came back with same problem. After sending multiple emails throughout the fix process and after aircraft was returned, never got back a single reply from them. Overall: 3 weeks of time wasted, problem is not fixed, and emails are ignored.
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March 2023 by Nolan McAllister
Terrible customer service and communication. You are better off sending your drone elsewhere.
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March 2023 by Lawrence McNab
I wouldn't take my drone anywhere else in Canada !! These guys are experts and very friendly !!
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March 2022 by Ethan
Very knowledgeable and helpful.
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March 2022 by Jesse Amos
Great advice and they really know their stuff.
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March 2022 by user name
Good store.
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March 2021 by Patrick Henry
Merv @ Aerial Tech provides fast, friendly and reliable service at a fair price. There are very few reputable repair places in Vancouver so I had to ship our Inspire 2 to Lethbridge. Merv was super helpful before sending it off to make sure it wasn't an easy fix on my end. The day the machine arrive I heard from Merv that it was already on the bench. By the end of the day our machine was repaired at a great price and an honest assessment. I cannot say enough good things about the customer service. I will be sending future machines back to Aerial Tech and passing on his services to other colleagues.
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March 2021 by Layne vanRhijn
Best drone shop around! Great service, lots of parts, knowledgeable staff.
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March 2019 by Rob
Not impressed order a part said it would be In a few days that was before thanksgiving well it’s been over a month and still not part and no communication. get the runaround about this issue and was told today I had to order from somewhere else.
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March 2019 by Thomas Porter
Amazing knowledgeable staff. Always learn something when I drop by to talk with Merv and Jason. My favourite toy store bar none.
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March 2019 by Jason Daraseng
If you need any DJI products, this is your go to place. They offer everything you need and the support/care. Merv was very helpful with my situation! Will return here for any DJI related issue as they know what they are doing!
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December 2018 by Mike Clement
Recently ordered from AerialTech and I must say they offer excellent customer service . I highly recommend them .
