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June 2024 by Anna Baldock
Horrible customer service. They just stand at the till.
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November 2022 by Julanda Klassen
Love it there.
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November 2022 by divine nwokeji
Awesome and friendly staff
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March 2022 by Nicola Cook
Most of time I come in I feel so unwelcomed to shop. There no “may I help you?” Or even simples “hello”. But There only person who does above and beyond every she in the store she always greets me
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January 2022 by Vivien Leubonte
I came in Saturday noon for Christmas shopping and came across amazing stuff. The staff was lovely, and they try their best to prioritize safety measures for COVID. It seems as though a lot of people are quite inconsiderate of that. I want to say this as a neutral standpoint; I understand that it gets frustrating for both employees and customers. I find that the employees throughout Park Place Mall during this pandemic are tired because of the inconsideration of others not wearing a mask or aren’t wearing it properly, but I also saw a review from here that the manager is willing to speak very strikingly in a sense about other customers not following the rules. I don’t know who the manager is at Ardene, but I do find that quite worrisome due to the impact it will lead to business. Frustrations should be said when customers aren’t around, but it gets hard and that’s understandable. The prices from Ardene is quite remarkable and affordable for young girls and adults so it’s hard not to come by and shop at this place. As a customer, I still will come shop at this place but I wanted to write this review to not only the staff but also the people who read this. Please, be considerate of the staff in their position as well as staff being considerate of their reputation for business.
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September 2021 by Jamie L
Store was full of customers. Two women working, too busy talking to each other. I walked around with my hands full of things to try on. They did not check in on me once after. Too bad the staff was more concerned about their conversation rather than the customers.
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September 2021 by Jamie S
Store was full of customers. Two women working, too busy talking to each other. I walked around with my hands full of things to try on. They did not check in on me once after. Too bad the staff was more concerned about their conversation rather than the customers.
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September 2021 by MaryAnn Watson
I know we’re in a pandemic and certainly it leaves employees stressed and overwhelmed with amount of people without masks. I would like to review saying they’ve done quite a tremendous job dealing with them and working hard. Yes, employees will chit chat and whatnot during their work, but doesn’t other store employees do the same? Now, I know that is not an excuse but I know these girls worked hard and they’ve helped me with quite a lot. There will be good days and bad days during the weeks of work but some people should realize that. I’ve had a lovely conversation to a lady after my purchase about many things and she was quite lovely! Ardene has a lot of affordable comfortable clothing for those who are on a budget and that’s why I love this store.
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September 2021 by Joe Smith
Oh dear, what a disappointing experience we observed at this location. There were two employees in the store, one manager and one other.While I understand that Covid has meant that the store needs to implement new rules, it is not the managers responsibility to interrogate customers. The store has a two person per household rule, that is fine, however when I heard the manager accusing a customer of “breaking government rules” as they spoke to another customer (both in separate groups of two)I had enough. We put down our purchases and refused to support this store with our business.The manager (I wish I saw her name) personally attacked a customer. There were other ways that she could have spoken to the customer, that would have been polite and professional. Again, it is not her responsibility to make sure that customers are not speaking to each other.ARDENE - can you speak to this?
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May 2021 by Britynn B.
If I could give zero stars I would! My mom and I saw some friends in the mall and they were going to ardene as well and when I asked the store manager if I could use the Change rooms she said that we were breaking the law/regulations when we weren't. We were being respectful and social distancing etc. She told us " you have to be from separate house holds" (which we are). She was acting like the COVID police even when did nothing wrong. She was being so disrespectful.
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February 2020 by Danica G.
When I was there one night 20 minutes to closing, found a pair of jeans I wanted to try on. I went and stood by the change rooms and two employees, who could see me, kept chatting despite me waiting for assistance. After that, one of the employees came and asked me kindly if I wanted to try them on. I said yes. She then said in a very rude voice that since it was twenty minutes to closing, I couldn't. I then went to another store, tried on 3 jeans, bought them, all right before the mall finished closing. Not to mention I got them all for the price I would have got one from Ardenes. Very expensive, wouldn't recommend.
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November 2019 by Megz Freelance Writing
Love their fashion however, they need larger sizes
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November 2019 by Arshvir Kaur
Style of clothes and accessories is amazing
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November 2019 by Tami Bly
Really good. Ardene's always has such cute items