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June 2024 by Isaac Greenwood
Very poor service from management. 3rd day trying to get a bank draft (Hours of my time)
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May 2024 by Alex Hammond
They never call you back I think they don't really care about customers
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December 2023 by Kathleen Rose
Going in is always better there are phone messages always say they will call you back but I've called 4 times in a month and I've never received a called back at this rate it's worthless to call them just go inside the building.
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August 2023 by Tim Ray
Been waiting in line here for 20 minutes already and only one person has gotten served. One teller and one other lady doing who knows what but not helping at all. Asked if there are any more tellers and the answer was ahh ummmm. With all our money in these banks you’d think more than one person is working. They better not say we’re closing and not help me after all this as it seems like two hours wait isn’t out of the question as I’m still 7th in line
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June 2023 by Steph mora
Every time I come here there's 1-2 tellers able to help, and sometimes there's 5+ people waiting in line. I don't know what's going on but there needs to be more people able to help. Don't waste your time here, go to any other BMO
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February 2022 by Tyson Knauf
Went to theATM drive through and the screen was black and it wouldn’t take my card so though I would use the walk in ATM and the door was locked with no sign posted. So I had to go run around in the hospital to use the BMO ATM there. Just came over to BMO and am not impressed so far.
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February 2022 by Darren De Leon
The tellers are always super helpful and friendly
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February 2022 by Don Nielsen
Good service nice people
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February 2022 by People's Party of Canada Southern Alberta
Best people and service in Lethbridge
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February 2022 by Sheila Shea
Live on West side Lethbridge. Drove downtown with intentions of using their ATM. No sign on outside door ATM was not working. Then had to proceed to tellers. 2 had customers they were assisting with middle teller drinking coffee and starring at computer screen. There was myself in line with one other customer behind me. All I wanted was $60 cash. I waited for what seemed forever and finally started to leave. At which time the teller finally said "I'll help whoever was next". I was half way out the door when customer grabbed me and said you go. I returned to the teller and told her twice what I wanted. Twice she stopped to talk to a coworker from back office. When I finally finished 10 people in line and I felted the the need to remind her the definition of CSR. This was September 20 at approximately 11.30 to 12 pm. I hope you will take the time to review the camera footage to authentic my claim. Also post a sign on door when ATM not dispensing funds. Looking forward to any reply you may have cause I have more to say
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November 2018 by Meister CatMan
Ppl here are always so friendly.
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November 2017 by Mary Of Taber
This place is usually busy, so its best to go through the drive thru, or go somewhere else if you want fast service. That being said, these tellers arent nearly as grumpy as the ones in North branch, so sometimes its worth the wait.
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November 2017 by Jackson Lewis
no service or customer support given after my wallet was stolen..... my accounts were cancelled but they have cancelled cards with no meaning and halted my every attempt to reset my online banking.
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November 2016 by Rong Qiu
One of the stupidest choices for using BMO. There phone line always 10-15 minutes waiting and nobody picked up at all. There is no emergency system on ATM. once the ATM machine fail, you need to go to their branch to get a new card.
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November 2013 by Anthony Ries
Its a bank¡¡¡
