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December 2024 by Tatianna
Staff were rude, probably can't handle the stress of Christmas season. Other jewelry stores were able to be courteous and professional despite this. Will buy elsewhere
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February 2024 by Corlev
Micaela helped me find the perfect engagement ring. Made it an easy to understand process and didn't take long. My partner loves the ring and everything went smoothly! Thank you so much! You were great!
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February 2024 by Cris Laidlaw
Micaela helped me find the perfect engagement ring. Made it an easy to understand process and didn't take long. My partner loves the ring and everything went smoothly! Thank you so much! You were great!
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January 2024 by HARINDER KAUR
My experience at Michael Hills was a bit disappointing. The manager came across as unkind when I raised concerns about my order, which was supposed to be ready on the estimated date. Upon dropping it off, I was asked for the bill, even though a coworker had mentioned the day before that it wasn't needed. This inconsistency and the manager's attitude left me with mixed feelings about my visit to Michael Hills.
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November 2022 by Kid From Canada
The orange haired girl is the RUDEST person I've ever talked to.
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October 2022 by Lindsay Hood
We recently purchased our wedding bands and I gotta say it was a great experience. Mary Anne was very warm, inviting and very knowledgeable. Shout out to Jorge as well my fiancé was very impressed . We had a great feeling as soon as we walked in . Mary Anne is definitely in the right field and we will be customers for life if that beauty is still there . So Mary Anne and Jorge thank you from the bottom of our hearts . You guys are amazing ♥️????????????
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April 2022 by Renee Boser
I absolutely love them. I have bought many pieces of jewellery from here and I love the sales people there. Crystal was the sales person that helped me out today and she was very passionate about the pieces that she is selling. She showed me some pieces that I love and she did answer all of my questions. I definitely will go back again.
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March 2022 by Brenda Mcintyre
Had a hook re-sauntered on a pendant..$65.00 later...really disappointed in the price charged for like 10 minutes of labour..will never shop here again..
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February 2022 by Justin Fehr
Had an awful experience that left both me and my fiancé rather upset.Entered the store to buy an engagement ring id been looking at and wanted to make sure my fiance did too. Sanitized and just walked over to the area the woman (unsure of her name) guided us too for rings. Didnt even get a chance to LOOK when she says oh sorry to hurry you along others are waiting ( due to the covid max capacity). We looked up and saw one lady waiting who had just got there. Again we were in there so short we didnt even look at anything. Kind of went umm okay...? And left thinking maybe she had an appointment or anything. We watched as this woman was helped with browsing... Slowly...and then she left after awhile with nothing. If i could give 0 stars i would.
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April 2021 by Elizalde Daniel
(Translated by Google) A wonderful place(Original)Un lugar marabilloso
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February 2021 by Liz W
The staff at all Michael Hill locations I’ve been to have always been wonderful, but after a terrible experience at People’s Jewelry in this mall, they were especially refreshing. Unlike People’s, they manage to find a way to serve all their customers, regardless of disabilities for mask exemptions, limiting customers, using plexiglass barriers and setting aside any of the rings my fiancé and I tried on for proper sanitizing. There are 3 jewelry stores in this mall and they all have nice jewelry, that you can get anywhere, but staff that are so friendly to all and genuinely care about finding an effective way to help ALL their customers find exactly what they are looking for is priceless. As long as they never change, they will always have our business!! My fiancé and I have already spent thousands here and I’m sure we will be back! Ginger especially was a delightful sales person!
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February 2021 by Michael
Carly (I hope I spelled it right.) Helped me out so much and made the experience getting literally THE PERFECT RING so easy. I'm not one for jewelery shopping but she made it flawless and was so helpful. I've dealt with other stores and she was by far the best jewelry store employeee I have come across! I cannot wait for that proposal day now!!!I will definitely be coming back to her for the wedding rings! And anything else!
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January 2020 by Joyce Fredlund
I have this thing where I have to go into jewelry stores 🙂. I don't always walk out with a purchase. I have dealt with Micheal Hill jewelry store on several visits and have bought several nice pieces of jewelry. I find the staff to be very pleasant and helpful. They also take the time to talk to the customers. I have a credit card from Micheal hills do usually make my payment on store which gives me an opportunity to interact with the staff. The store is u-shaped partly on a corner so is open onto the mall. The area is well lit from both overhead lighting and from the Hall of the Mall.
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January 2020 by Canadian Goose
ABSOLUTELY FANTASTIC STAFF!!!!
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January 2020 by Nicole McDonald
Love the staff especially Lynn she is amazing
