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10AM - 5:30PM
2424 Fairway Plaza Rd S #2, Lethbridge
Mobile Phones
“Kevin was exceptionally helpful and on-boarded me a beautiful phone with a high-end camera that I was looking for. He was patient and answering my questions about my son’s phone and how the phone plans would transfer from 4G to 5G and what were the benefits would be, and despite being busy with a lineup of customers for Black Friday sales, he made me feel valued and respected. I also appreciate it how he was mentoring staff while I was present, and it was very evident that he has natural leadership skills. My phone only took 15 minutes to set up and despite being incredibly quick, I still felt that he spent all the Time in the world with me answering all my questions thoroughly and making me feel cared about as a customer.”
“This place…I can’t give it enough stars! The gentleman that helped my husband and I with Otter Box cases for our iPhone 13 Pro Max went above and beyond.My husband found a case he wanted pretty quick, but I was a bit more picky. This man, (I’m sorry that I didn’t catch your name), took out sooo many cases for me to go through until I found the perfect one. He really went above and beyond and it was so appreciated!I would recommend this place 100%!”
“Nathan helped me get setup with my new phone, he took the time to explain everything to me in detail so I knew what I was getting for deals and made sure I got the best deal available to me. Thank you Nathan”
“Claudia Foster was very good at her job. She knew everything about the plans and knew which one was best for me and also the type of phone . She is also very nice, knowledgeable and trustworthy. I would definitely recommend going to her.”
“Two people helped me yesterday. One was named Zac and I didn't catch his co-workers name. They where both very helpful. Zac did go above and beyond. Highly recommend this kiosk.”
“Wireless Wave park place Mall 247 1067I went in to Wireless Wave, Lethbridge, for a new phone and plan. Nancy, the manager was there to help. She was absolutely fabulous. She went over the prices of my provider and the other ones. The plan I was on was still the best plan for what I needed. We picked my phone and she then went on to patiently down load one phone to the other. I am a senior that is technically challenged but she did all she could to get everything done. There was a challenge with my car app because I didn't have my password. My husband was so impressed with Nancy he ended up changing his 20 year old plan for one she recommended. I can't tell you what a wonderful experience she gave us. Thank you Nancy N P!!!❤”
“‘Ally’ in Park Place Mall is amazing! I am sure you can relate when a person walks in for the brand name when you have multiple ways to source it they don’t walk for the brand name- they walk in for the personalized and tailored solutions where it adds value in your daily life.She has that exemplary exhibition of how to take the customer satisfaction to the next level- that is called customer delight!Thank you ‘Ally’ for your top notch customer service. Please come and look for her and I am confident she will not put you down. You will leave with excellent experience!”
“Huge HUGE shoutout to their rep Karissa for her help with mine and my wife’s problem! Came in super stressed (and quite angry) and she had us leaving with smiles on our faces. We need more people like her !! Highly recommend coming in to see her bright face”
“I was there to discuss family phone plans for the future. I found all the information I needed from Jackie with a whole bunch of friendly advise and positive attitude. Looking forward to doing business with this store.”
“My friend recommended this shop to me and my husband and im glad we went here to get our phone and line. Kaushal was very nice and helpful, he offered us the best deal we can have. Will surely come here again and recommend this shop to others.”
10AM - 8PM
501 1 Ave S P13, Lethbridge
Mobile Phones
“Thank you Mike for helping us upgrade our old Note, the professional and welcoming service from both gentlemen on the floor today was phenomenal. Truly outstanding customer service, thank you again.”
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“Emma at Tom Harris Telus on Southside Lethbridge is super nice. Had a great experience with her being my go to person of setting my telus account and what I want to go with and explaining everything to make sure I understand everything. Super helpful and super nice/friendly customer service. Feeling greatful appreciated and welcomed.”