Old Navy is an apparel and accessories brand catering to the entire family, offering a wide range of products from jeans to activewear. The Lethbridge location stands out for its cleanliness and friendly, helpful staff. Customers appreciate the store's organization, with items neatly arranged and easy to find, making shopping a pleasant experience. Although some shoppers feel that the women's clothing selection could be expanded, particularly in categories like pants, dresses, and shirts, the store excels in activewear options. Customer service at this location receives high praise, with employees going above and beyond to assist shoppers. One customer shared a positive experience when staff helped with a family washroom, while another noted the understanding nature of the team when resolving a forgotten item issue. The atmosphere is described as fun and welcoming, with many shoppers enjoying the reasonable prices and frequent sales. Overall, Old Navy in Lethbridge is recognized for its great vibe, excellent customer service, and a convenient downtown location, making it a favorite shopping destination for many.
Store is clean, staff is friendly and helpful. From previous visits and this visit, I find this particular location lacking in variety of their stock for women. Lots of options for active wear, but not a lot of options for other items such as pants/dresses/shirts in comparison with other old navy locations.
September 2025
Always the best selection. Kiki was so kind and helpful finding me the best golf fit!!
January 2025
The layout gave me anxiety. But the staff were very helpful and friendly.
