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December 2024 by Yvonne Van Esch
There was a faulty pair of shoes and boots and when we brought them back they honored it and exchanged it for us.
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August 2024 by ghosthoyt 12
Asked for multiple sizes in different sandals and they didn’t have any. They wernt helpful at all!
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December 2023 by diane kohl
Today is a busy holiday shopping time in this mall but... I managed to find a pair of boots for a gift. They let me set them aside until later this evening. The 2 girls that were there in the evening were awesome. Very helpful and nice. We ended up buying a different pair of boots, but completely happy with our purchase. It was good service and reasonable prices here. Highly recommend this store.
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November 2023 by Lorraine Jackson
The manager Jessica is very friendly and helpful and its a good experience
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July 2023 by Salina Hewko
Great shoes, but the service is always so bad. No one ever asks me if I need help, and they seem to always be shocked when I buy more than one pair of shoes. No thank you and barely even smiling...
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June 2023 by Carson Green
Got great assistance in the store from Kenzie while looking for Birkenstocks. She was on top of pulling the appropriate sizes and helping me find the right fit and asked all the right questions regarding the style I wanted, the foot bed and colour etc.
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June 2023 by Cliff Blackwell
Great selection. Jessica was wonderful at accommodating our needs.
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February 2023 by Bob Webb
Helpful staff and a good selection.
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March 2022 by Searching for signs
The manager is horrible to staff and customers. She is very racist so be careful. Staff in the mall say it's well known as the least desirable place to work. It's not even worthy of one star.
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February 2022 by Shawna Deptuck
I wish there was a 0 star to attach to my experience today. Because a 1 is far too much! I walked into the empty store which had 3 employees- my husband and I do not wear a mask anymore anywhere and when the lady barked at as from behind the desk to put a mask on, My husband I both replied we will go elsewhere to buy our shoes today. As we walked away ALL 3 ladies heckled us by loudly saying (omg can you believe that?” Oh shiiiiiit”, and loudly laughing that we could clearly hear as walking away all the way down the hall until the 6th store front. I went back and poked my head in and simply said “that is unccessary” and turned to again walk away and one of the clerks hollered “have a nice day” in a rude condacending tone” so we keep walking until a security guard that they called came within 10min escort US out?! Ok I was not rude when we chose to not purchase and not rude when I simply said unnecessary to stop them from being so rude. I was not stopped at any other stores from entering or purchasing. But I will say that the way they conducted themselves to customers I can tell you they will NEVER see a cent from our families or friends. The worst customer service I have ever seen in my life!
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December 2021 by Carolynn McCallum
The manager is horrible to staff and customers. She is very racist so be careful. Staff in the mall say it's well known as the least desirable place to work. It's not even worthy of one star.
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March 2021 by Victoria Gordon
1 staff member was pleasant, the other not so much! Actually quite rude, so much so that they lost my sale and I went somewhere else to make my purchase.
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March 2021 by Deb Siddle
Great stylish shoes, the service was quick and very friendly. Would recommend.
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January 2021 by Nicole Perl
Alissa was amazing! SUPER helpful and sweet! She helped me find not one but 2 pairs of shoes that I love for my very difficult to fit feet! Also fulfilled my dream of getting my first pair of Birks!
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January 2020 by Cassandra Ostashek
The staff were super friendly and helpful and they had exactly what I was looking for in stock!
