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November 2023 by Elaine Greco
Wireless Wave park place Mall 247 1067I went in to Wireless Wave, Lethbridge, for a new phone and plan. Nancy, the manager was there to help. She was absolutely fabulous. She went over the prices of my provider and the other ones. The plan I was on was still the best plan for what I needed. We picked my phone and she then went on to patiently down load one phone to the other. I am a senior that is technically challenged but she did all she could to get everything done. There was a challenge with my car app because I didn't have my password. My husband was so impressed with Nancy he ended up changing his 20 year old plan for one she recommended. I can't tell you what a wonderful experience she gave us. Thank you Nancy N P!!!❤
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March 2023 by nkemdi uwaezu
Thank you Ryan for helping me get set up with everything I needed. He is knowledgeable extremely customer friendly and smart, just the kind of guy you need on a team. Well-done guys!
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April 2022 by Brady Tollestrup
Pre good
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April 2022 by Elizalde Daniel
(Translated by Google) You find a great assortment of phones, I highly recommend it(Original)Encuentras un gran surtido en telefonos lo recomiendo bastante
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March 2022 by Mandy Williams
Great customer service - thanks to Vishal. Highly recommended.
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March 2022 by Rabby101
Really good customer service and really good deals
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February 2022 by Anne Hart
Faiz helped me get a new phone for myself and my husband. He was so friendly, understanding and patient with me. My husband and I are not very tech savvy and he made me feel very comfortable andanswered all my questions. I highly recommend him, and will definitely go to him in the future for questions or new phone purchases. Thanks again Faiz!
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April 2021 by Ryan Aether
Always help me find my best options!
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April 2021 by Caylie Burt
Best customer service!
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February 2021 by Garrick Donaldson
This is by far my favourite phone kiosk in the Mall! The staff is kind, understanding and patient. Honestly, I feel well taken care of and I have been getting my phone and plans there for the last three years! Special shout out to Nancy! She is so professional and has worked hard over the years to give me the best deals. Wherever she goes I go! You have to reward great customer service with loyalty. All my friends and family go with her to. 10 out of 10 would recommend!
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February 2021 by Erika Bentley
Went to go get my boyfriend a phone, Ryan at the Park Place Mall was extremely friendly. He was fast and efficient and got everything done in a timely manner. Definitely recommend this store to anybody looking for a new phone.Add on: Went back today to swap me over to a new provider to save some money on our monthly phone bills, hands down best experience ever!! My identity was stolen a while back, so trying to swap providers and get credit checks is next to impossible to do, tons of hoops to jump through. Both Ryan and Nancy went above and beyond to make me feel better about the whole hassle of a situation that ensued and made sure that I left happy. This will now be the only place I recommend people to go to purely on the fabulous customer service I have received from both of these wonderful humans!
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February 2021 by Hanna Family
During our Black Friday visit to select a new phone we were assisted by Faiz. He explained every step of the process very clearly and ensured that we got the most out of our new plan. The new phone was set up so that when we were done, it was ready to use- the screen protector and case were on it and data had been transferred. I would highly recommend Wireless Wave - they have served our family of 5 and accompanying phones well in the past and we will continue to shop there.
