9:30AM - 5PM
606 2 St SE, Medicine Hat“I went into the bank with my 80 year old grandma and was helped by the Assistant Manager Kaitlin. She was so kind and helpful. She treated my grandmother with respect and patience as my grandma doesn't speak English very well. It was very basic banking and she treated her with priority. My grandma left feeling so happy and reassured by her experience. Thank you so much Kaitlin! It meant a lot to us both. Highly recommend her :)”
“A bank draft that I requested from Simplii Financial yesterday was processed in 1 day and sent to CIBC for me to pick up. The teller was very pleasant, and efficient. I was in and out of the bank in 5 minutes. Thanks”
“Mason was able to assist me in increasing my credit card limit. It was initially a bit of a struggle, mainly from an issue with TD's phone services, though he was able to find a solution. I especially liked that Mason called me personally.”
9AM - 8PM
1311 Southview Dr SE, Medicine Hat“Dealt with Michelle Wu at this branch and she was absolutely fantastic from start to finish. If you're looking for an advisor that truly cares about your financial well being, I definitely recommend her.”
9:30AM - 5PM
50 Carry Dr SE, Medicine Hat“Great Bank, Great staff. Complaints about wait times are nonsense. Banking matters don’t take 3 seconds and the tellers often do the best they can to help each client in a timely manner.”
9:30AM - 5PM
580 3rd St SE, Medicine Hat“I went in today to open a new bank account, and they helped me right off the bat. They said normally an appointment would be required but since they weren't busy at the time they helped me right at the teller desk. I really appreciate the person who helped me - I think his name started with a J? I had a lot of questions and he made sure he answered them all, and he didn't rush me along. Thank you so much! After 15 loyal years to TD I am feeling very positive about my switch to RBC!”
“I always get always a welcome you scotia bank sometimes I don’t get the same from others. They always thank me for coming in same as welcoming to Scotia bank it always doesn’t happen. One lady always smiles. Not all the time I get this service at this location”
9:30AM - 6PM
2901 13 Ave SE, Medicine Hat“I wouldn't have even bothered making a review were not for Emerson, I was in the bank on maybe five occasions over 3 years ago. Emerson always greeted me with a welcoming smile and always took the time of day to have a little chat. I bumped into him today and he still remembered me by name, what a guy! If there was ever a banker that I thought deserved a raise, Emerson would be that guy!!!! Love you buddy, and I wish you all the best in everything you do. God bless!”
“The staff here is friendly and welcoming.Bank was clean and service was very quick.I really appreciated how all the staff were still wearing masks and were concerned about safety of the customers. Other banks I’ve been in the city seem to think that the pandemic is over even though the Covid numbers are the highest they have ever been here.Good job BMO…other banks should follow your lead!!”
9:30AM - 5PM
443 3rd St SE, Medicine Hat
“Shout out to newbie, Dmytro Humynetskyy, for going above and beyond to help me get some account information from years past. He was willing to learn with me, keen on problem solving, and rolled up his sleeves first, before defaulting to the easy line/on line script. ??#refeshing #grateful ??”