November 2023 by Debbie Burniston
The staff and service at this bank are exceptional. The reason I'm giving it one star is for the head office's decision to close this branch. They've decided that clients can use the Lethbridge branch or another one for their accounts. CWB is based in Edmonton and is a western bank, yet they're closing the Medicine Hat branch and keeping three open in Ontario. Your response to my review has the same information as the form letter I received from the SVP.
