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March 2024 by Andrea Aarden
Betty provided top-notch customer service. Ashleigh was knowledgeable, kept me updated and explained the parts and fixes. Tyler is a skilled technician, my van looks brand new! The paint job was seamless, the transition to the original paint was invisible.
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December 2023 by Joe Mazzucco
Asked them not to put the front license plate bracket on. Of course they did, now I've got 4 holes in my bumper for no reason.UPDATE: Less than a year later paint is peeling, terrible quality could probably do better with a spray can in my garage.
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December 2023 by Sharon Forsyth
They were very helpful , putting my car in for repairs soon. They even booked me a rental. Friendly staff.
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November 2023 by Thomas L.
Very dishonest people
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September 2023 by Ian Griffiths
Very friendly staff and great service.
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August 2023 by Robert Morford
Extremely professional, welcoming atmosphere. Offered refreshments. Quickly repaired our bumper cover on our way through during our vacation. Highly recommend!
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August 2023 by M C
These guys are a well oiled machine, all around... fantastic customer service and communication!!
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August 2023 by Scarlett Jim Zinger
Their use!
I took my 90’s model truck in to get a drivers door fixed. They said it needed to be replaced. They replaced it with a cheap one that didn’t align at all and it was already painted and put on. Literally wind and water would hit u in the face when driving. I said I need it fixed, they said we can’t the door is not adjustable. I said I want another one then, they said we already painted this one so the best we can do is offer a really thick seal. They said over and over it’s just your old seal. I said it didn’t leak before and you can tell from looking from 5 feet away that it’s all wrong.
Needless to say I got screwed and have since found an old factory door, had it painted and aligned properly by a trusted autobody in the Hat!
Worst part is, I had to pay an extra 1000 to get a professional to pull out my hinge brackets, because upon looking closer Car Star obviously really knew there was a problem and tried hammering them in with something very big and just spray painted the paint that broke and stressed off. I was so mad it wasn’t even funny.
This truck I’ve had since new and there is no chance someone else did it and they absolutely lied about and because they messed up and painted the door before fitting it, it ended up being my problem! There was absolutely no way they we going to admit their mistakes and eat the cost. Plus they were definitely not going to admit that they damaged my Truck!
Like I said, I was so mad and am obviously still very bitter, because this was not just a truck to me, it’s my baby that I’ll be keeping until the day I die!
Thanks to this stress, that day may be a little sooner now!
THANKS CARSTAR
Not
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July 2023 by Mike K
Carstar Medicine Hat is the only shop I will go to. A few years back they handled a hail claim of mine and more recently repaired damage from a fender bender. The staff are fantastic Betty and Zoey were the front line persons I dealt with. You ladies rock. They kept me up to date and made sure the job was done right. My baby looks good as new and the paint matched perfectly. I couldn't be happier. Thankyou so much Carstar for the great service and A++ quality of work.Services: Painting
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June 2023 by C Roberts
There are not enough good words to say about this place. I was involved in a minor car accident, I took my vehicle to a few places for estimates. CARSTAR came out on top with the best possible repairs for my car. Betty was amazing to deal with, what a gem of a lady, they need to give her a raise! Zoey was awesome as well with the estimate and keeping me up to date on the return of my car. The end result was my car looking brand new. You can’t tell it was even in an accident. I highly recommend this place. I don’t know who the technician was that did the repairs, but hats off to you Sir! you did an amazing job :) thank you!Services: Painting
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April 2023 by Gary Milner
Unfortunately we've had to use their services twice. They did a fantastic job both times.They listened to me tell the story of the multicar hit and run that my family and I were victims of with interest. I realize now that they must hear stories like that all the time, even though it was the craziest thing that ever happened to me. It was kind of them to sympathize.I found the quality of their work to be top notch. Our car is back to its original condition.I hope I never use their services again, but they are top on my list.
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March 2023 by Jordan Hehr
Overall just a really good experience with this company. When my husband first contacted carstar in regards to our cars power steering zoe (at the front desk) was very professional and accommodating. The mechanic's and everyone else we dealt with after were exactly the same. Very kind and pleasant people to deal with. Definitely recommend, to anyone looking for a good shop. We will be using them for any further issues with our vehicle. 10/10 thanks again guys!Service: Steering & suspension repair
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March 2023 by Sandra Kolman
Great work great staff
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February 2023 by Jordan L Reyes
Mr Ralph Carico is a key piece of business, I invested 1btc with him on my trading account and he managed it so well, I could not have a better partner to manage such a large number of money All the support he gave is sensational, Contact him Ralph Carico
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March 2022 by tony mcgrath
Great facility, great workmanship , and very friendly staff..a five star experience!!
