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March 2024 by Audrey & Gord McKenzie
I don’t like to bash anyone but Kal Tire Medicine Hat needs to seriously work on their Saturday customer service and honesty. If you don’t have the proper staff to do the job , don’t lie and take it on for the money!! Just be honest and we will find someone who can do the job!Kudos to the young man who was honest and gave the job his best shot ……at least he was upfront ! The front end person just referred to him as “my tire guy!
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February 2024 by Warner Rohr
ARROGANT AND NO CARE ATTITUDE
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January 2024 by Simran Arora
I went in to get them to pull out the plug in wire for block heater, they were the only ones who said ya ya come in and we will do it for you , believe me I called all the places in town and nobody wanted to touch the inside of the car.It took them 45 mins to take it out because of this being a tricky situation but they didn’t charge anything because it wasn’t much of a job. And in no ways did they compromise with the work . Took all the time to ensure the wire is properly hooked up.And they were so nice to me, they even checked my tire pressure without asking.I mean you know who you both are ( sorry didn’t ask your names) but thank you I really do appreciate it.Thank you
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January 2024 by Laura Dwyer
My rear sway bar came apart on Christmas Day, so I was unable to get my vehicle fixed immediately…I called Kal Tire on Dec 28, and they fit me in the next day. In and out in an hour! Garry, the man out front, was ever so helpful and friendly. The whole building is kept clean and well stocked with tires and all the nicest looking merchandise. I will be back the next time my vehicle needs work that they can do.
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January 2024 by Shahzad Ahmad
Very bad customer service. We are still in process of thinking off used tire and without permission they installed tires. Charging for the price off new tires. These guys are rip off.
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December 2023 by Lee Woodward
These guys really went the extra mile for my family. We arrived close to closing on a Saturday night with a flat. Long story short the tire was unfixable but we managed to quickly find a replacement for all 4. The shop had all four techs working on our car to get us back on the road. They worked past closing. It was like a nascar pit stop. Thanks for all your hard work to make the start of our break hassle and worry free. Merry Christmas.
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November 2023 by Shane Mayer
Quick and efficient, they fit me in to get my tires installed on short notice and reasonable. Recommend
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November 2023 by Mike Lynch
Gary and his staff were helpful and efficient changing out 2 tires for me, even working past closing time. The bright clean atmosphere added positively to the experience.
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November 2023 by S I
Good tires
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November 2023 by Ed Ough
I was not impressed with the last set of visits. If it were possible, I wouldn't give them a single star. First off they lose an appointment which has us having to reschedule to the next Saturday after the snow had fallen. Then on the 2nd Saturday they don't have to courtesy to inform us that the tire change was going to be delayed (several hours) due to short staff. This caused problems with other tasks for the day for not only the owner of the vehicle (who waited at the shop) but for other members of the family. Finally, one of the tires was the spare and the mechanics, who knew this, didn't bother the place it back under the truck when they had it on the lift. My family goes to Kal Tire because we chose to go to Kal Tire not because we have to go to Kal Tire. Right now, other places in Medicine Hat are looking better for our spring tire changes.
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November 2023 by Bruce McNeill
Very good! Great PR by everyone! Very pleased with they’re performance! Thanks guys! Will be back!!
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October 2023 by B B
Got me in right away and got my vehicles tire change over completed quickly. Great service and friendly staff.
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October 2023 by J 2
Incredible team, service, pricing and environment. I have been coming to Kal-Tire for my entire car’s life and can attest that this location cannot be beat! Gary D. compliments the team with his kindness and knowledge of products, etc. Thank you again K-T for everything.A++
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October 2023 by Pepper Dot
Our vehicle decided to pick up a rock and get it stuck behind the brakes and make an awful racket. They were very helpful and pretty quick since we just dropped by?
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October 2023 by François
Had a tire that was leaking air and Mitchell fitted me in with a short notice appointment. Everything was repaired in about 1h all for a very good price.
