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December 2023 by Ali Paet
I’ve been trying to phone the customer service dept. for two long days. This bank is to stressful to deal with. ?
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November 2023 by Brenda Garrioch
Always have excellent service
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June 2023 by Jean P
I have not been happy with RBC since I moved to the hat in alberta service stinks
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June 2023 by Andrea Smith
Great service and great staff! The new manager is very friendly, professional and knowledgeable!
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October 2022 by aaron mckenzie
Always helpfull service
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April 2022 by Monika T.
I went in today to open a new bank account, and they helped me right off the bat. They said normally an appointment would be required but since they weren't busy at the time they helped me right at the teller desk. I really appreciate the person who helped me - I think his name started with a J? I had a lot of questions and he made sure he answered them all, and he didn't rush me along. Thank you so much! After 15 loyal years to TD I am feeling very positive about my switch to RBC!
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February 2022 by peter wigle
The new manager of the downtown branch of RBC is a narcissist who cares more how she feels than customer. Unfortunately I had a horrible experience when she managed the 13 Ave branch prior today thought we all have bad days. I guess she she must have lots of them she even had the staff concern.
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February 2022 by Rob Lucas
Leonora is a magical Angel. I would give 10 stars if I could. She talked me through online investing over the phone in under 3 minutes. BRAVO!
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February 2022 by J
Amt took 200$ from me and cant get it back
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February 2021 by M M
This specific location was not knowledgeable at all with respect to credit lines. Very little consideration for clients' time and money. This is why RBC will never get my/my spouse's business ever again.
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February 2021 by justin campbell
Worse bank in town! Never have I ever experienced such terrible service, takes over a week to process a transfer after telling me “it’ll arrive tomorrow” so because of their poor service I almost lost my home due to my rent transfer taking over a week to process when all other banks would’ve made the transfer happen within minutes! Definitely don’t sign up with them I’d take your business else where to a more reliable bank who will actually give you proper answers when there’s a issue
