Richardson's Jewellery, located in the heart of the Hatter’s mall, is a family business with decades of tradition. It offers a true Canadian beauty for every occasion, featuring designer pieces of jewelry where diamonds and gemstones glitter. The store provides sought-after Disney figurines and unique sculptures from the UK, tastefully displayed alongside diamonds and gold. The owners believe their business is a part of people’s lives, not just a business, and are involved in community sponsorships.
Customers consistently describe the staff as the nicest people, amazing, very helpful, and pleasant to deal with. They are commended for offering incredible product and excellent pricing, with one reviewer calling it a must-visit store and awarding it six stars. Service experiences highlight employees who take time to explain everything, show many options within a price range, and do everything in their power to ensure a great experience and happy customers. This includes resolving issues, such as recasting a ring at no cost or offering trade-in options, and going the extra mile with services like interest-free Lay Away plans, ring cleaning, and watch repair. The store has successfully gained and regained customer trust, with many stating they will return.
Richardson's Jewellery is locally owned, and I find Dallas awesome to work with. Quality, product knowledge, customer service, communication, and friendly staff...it's all 5-star! Wonderful to deal with!
August 2026
i stupidly got one of my old rings stuck on my finger - these guys graciously helped me, clean cut my ring for me, and had me on my way in under 5 minutes. very grateful ☺
April 2024
I called to ask a question about a grandmother clock and the worker was so amazing to to help me figure out stuff they are worth it! Shop here
