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December 2023 by M Morisseau
I would choose a zero-star if that was an option. The customer service here was absolutely terrible! Oh wait, that's right...THERE WASN'T ANY! I went to the store yesterday to shop for a football jersey. Upon entering the store, there was not a single staff member close to the doors to even acknowledge a customer! I spent approximately 15 - 20 minutes inside. I counted at least 3 staff members on the floor near the back half of the store that were not with customers and not a single one approached me or made any effort to ask if they could help me. I also counted about 6 customers at that time (clearly not busy...). I was on my way out, empty-handed, and FINALLY spotted a staff member that actually made eye contact with me. I had to approach her to ask for help (which was of no use). It was a bad experience and very awkward. If I owned/managed this loaction, I would be absolutely ashamed to know that, literally, nothing was being done in my store.
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December 2023 by Ethan Baker
Surprisingly good shoe selection for a small town Sport Chek
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December 2023 by Dillon Herod
Some older lady, I believe her name was Jenn? Made my experience very uncomfortable, spoke to me with a very condescending “attitude” and was overall a rude person to me. I never write reviews but I’m wondering if anyone else has had the same issue now.
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November 2023 by Terry McManaman
Had a great experience today! Picked up black Friday deals and then some. Great service, great products!
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November 2023 by Russ Boschee
Had hockey drinks with reasonable prices that I was looking for
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September 2023 by Colleen Van den hoek
Recently learned not much customer support if you are from out of town and did an instore purchase. Learned my lesson. No more purchases in store. Disappointed in this store & and their "policies"
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September 2023 by preston stone
The best bike shop in Medicine Hat. Cam is a amazing technician.
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September 2023 by Samantha Cardinal
Great selection! Got asked lots if I needed help.
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June 2023 by William Ayala
Bad service from one guy of the staff, acting kind of racist, we went for shoes and the guy there was like upset and mistreated us.
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May 2023 by mike w
Buy $400 in shirts and they can’t even give you a bag unless you want to pay an extra 1% more. The corporate greed is endless. I wonder if they use cloth reusable garbage bags? Or are they hypocrites?
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April 2023 by Nathanael Thiessen
I went to get my skates sharpened and it was junk. two of the blade edges that they sharpened had no edge and slipped the whole time i was trying to skate on them
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March 2023 by Lawrence Hiebert
Sportchek is a mixed bag. Generally, the stores are modern, clean, professional, and they participate in the Triangle rewards program which has value. But as a Corporate Big Box Brand advertising price match services on their website, I was surprised to learn how misleading & dodgy it really is. Went to the Medicine Hat store to buy ski poles (which were strangely in storage even though its still during ski season) I asked about using the price match opportunity as the competition was 40% cheaper on the exact same product ...I was told they'll now only price match if the product comes from a seller who resides in this same exact town. Long story short? I still saved the 40% .... and I did it by not buying Sport Check's products. Yes, I'll be back, but my trust in their policies wont be.
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February 2023 by Bryce (Brucie)
Bought a pair of boots and after about a month they starting hurting my foot. Went to exchange them and they would not take them back after 2 months. Their response was to contact the manufacturer. Buyer beware.
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February 2023 by Kevan Roang
Lots of selection. Prices are high. Watch for sales.
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December 2022 by Linda Gibeau
Staff were very helpful.
