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February 2024 by Brenda Ferguson
Once again our knowledgeable sales consultant Katrina Peterson did an amazing job and facilitated an enjoyable purchase experience.
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February 2024 by Hajar Salih
The employee that helped us out today her name was Katrina Petersen and she was very attentive and active and knowledgeable about the items including appliances and all the information we needed she also gave us time and space to make our decision and didn't rush us at all. She was very welcoming and approachable and she paid a lot of attention to detail and took her time to review the order with us very attentively.
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February 2024 by Jimbo Entz
Medicine Hat's K. Macdonald was very courteous and helpful. Appreciated having him as our salesman.
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February 2024 by Gail McNiven
Our recent purchase at the Brick in Medicine Hat was a very positive experience. Katrina was very pleasant and helpful while allowing us to take our time with a decision. Especially happy to find exactly what we were looking for in stock. Will definitely be back!
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February 2024 by John Moore
Got a new mattress the customer service was amazing ?
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February 2024 by Chris Leronowich
Kurtis Mac Donald was very nice and very helpful
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February 2024 by Matt Brown
DO NOT SHOP HERE! What a bunch of crooks. I bought a Samsung washer and dryer at this location(for the name brand) January 17th 2023 and it broke 2 weeks after the 52 week grace period for them to take care of the warranty. Upon calling them to see what my option's are I was told Now it’s in the extended warranty period and they’ve passed me along because it’s no longer in their hands. Well let me tell you what a hassle it’s been to get that issue solved through the extended warranty. I’ve reached out to them several times with no response. I even called the brick in clear frustration about this issue. They assured me that this is taking entirely too long to be fixed and that they will personally reach out on my behalf to see what the delay is about. They said that. But do you think that I heard back from them? The answer is no. Because they didn’t do that. I even went in today to inquire about it but again they said they would do the same thing after trying to hand me a pamphlet saying you must reach out to the extended warranty company. Do they think that I have not tried to do that? As far as I’m concerned the brick Medicine Hat has completely lost my trust as a good brand and my business as a customer. I will never give them any business ever again. They’ve got my money and that’s all that matters to them. Not the customers. What a complete joke the manager and the staff are at this location. You’d think if they wanted repeat customers they would actually try and assist you instead of making you jump through endless hoops to try and get an issue resolved. I guess it’s off to the laundromat again this week to wash my clothes even though I have a brand new washer downstairs. Thanks for nothing.
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February 2024 by Nic Barron
Shook was fantastic in helping us get the sectional we wanted!
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February 2024 by george kemper
Mike Robinson was very friendly very knowledgeable and found me the best deal for what I was looking for
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February 2024 by Tanya Willman
Mike Robinson made our experience!! His knowledge and personality made the day!!
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February 2024 by Cheryl Kopperud
Katrina.P was very pleasant, enjoyable knowledgeable employee! Couldn't have been more helpful!
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February 2024 by Jill Hooke
Kurtis was very helpful and not pushy.
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February 2024 by S McKay
Shook was great.. not pushy but readily available when we had questions and needed clarification. This helped us make this big purchase to update two rooms in our home.
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February 2024 by Mellanie Thauberger
Danica helped us with all of our questions. We had no idea what was out there for appliances but she knew the answers to everything. She sure knows what she’s doing. She’s very personable and easy to deal with.
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February 2024 by Mel Closs
Katrina P. Was our sales consultant and she was awesome to us.she was patient,asked questions and worked numbers for us on a few different options we picked out
