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March 2024 by arose58
The staff are friendly and helpful, but I didn't find anything special for inventory. The prices were average and some sales but nothing different than other stores.
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August 2023 by Kayleigh Elson
Dakota, the store manager, was incredible during our interaction and helped make sure that we saved as much money as we could through our VIP rewards! Both staff we interacted with today (Dakota and the cashier whose name I can’t remember) were pleasant and cheerful, Dakota was patient as she helped ensured the cashier rang everything through properly. I found everything I was looking for, the only thing I noticed was the selection for bigger kids shoe sizes was slightly limited, but I still found what I needed! Overall the experience was amazing :)
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August 2023 by Allie Bryan
The store manager, Dakota at this store is so patient and kind with their staff. The staff in this store are friendly and helpful. The only negative when I visited was a lack of sizes in some styles.
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July 2023 by Lisa K
Staff were nice. I was asked if I needed help. I took two stars off because the shoes I bought were rung up at $40 more than they were labeled as on the shelf (not a sale price). Took the cashier back to the shelf to show her, then she had to get the manager, who told her to discount the price to the marked price. The staff handled it well enough, they didn’t quibble, but if I hadn’t been paying attention or assumed I misread the price I would have paid $40 more than I should have. Rather a sleazy practice.
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May 2023 by Patrick Watt
Its Victoria day here and I arrive at the store to see 2 other people waiting for the store to open . The sign on the door says open at 10 am but its 1024am and doors are locked. We wait patiently for employees to unlock the front door when a female employee walks up to the doors from inside, tapes a 11 to 6 piece of paper directly eye level to me on the window. No eye contact, no apology or explanation , not any type of acknowledgement that we were even there waiting. The other people waiting just looked at each other and walked away in disbelief. I decided not to spend my money at this establishment, and bought elsewhere. I guess you cant complain about poor customer service when there isn't any to complain about.
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April 2023 by ABF
I am very impressed with this place. I have lived in Medicine Hat for over 20 years and never even knew it was here. The staff are very helpful, particularly the young man with the orange toque ( iI didn't catch his name). Thank you for your help. I will be back
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April 2023 by John Doe
Great selection!
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March 2023 by Elisabeth Dubeau
Fine selection of decently priced footware with courteous, efficient staff.
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March 2023 by Hayley Davis
All the staff are always very knowledgeable, friendly and helpful. Sometimes I wish there was more selection but as with most stores in Medicine Hat we seem to have less. Not the employees fault though they are all great!
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March 2023 by Bubba Washington
Good selection mediocreservice had to hunt for help
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March 2022 by Elizabeth Esteban
I purchased a pair of shoes for work on Monday and needed to return them, due to them not being suitable for work 2 days after I had purchased them. This store specifically the woman Mgr has zero customer service skills. I am not the type to return things often unless they really are not the product I was looking for. But this women would not even make an attempt to be helpful by allowing me to do and exchange or store credit.She was disrespectful, and unprofessional will not be receiving any business from my whole family who has been shopping there for years...
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March 2021 by Owen Larson
Very adequate
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March 2021 by Irene Lonechild
My girl didn't have to spend a lot of time. The Nikes were in the aisle we walked into. No help required. ?
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March 2021 by Bradley van Middelkoop
Good service!
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March 2021 by Linda Cameron
The service was great
