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June 2025 by Gabe Spelay
Boathouse at the outlet mall is a great store thanks to Hadi helped me out with what I needed and was really helpful and talkative.
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May 2025 by vilkhu bhupinderpal
Shreya was incredibly helpful—she told me about all the best offers and helped me get a great deal for myself. Really appreciated the support!
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February 2025 by giacobbo11
Not a very friendly store, no greetings, just peeking around the corner at you. I felt awkward so I left. Other stores are better especially Londonderry mall.
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November 2024 by Jessica-Lee Bedard
I ordered a pair of white Nike socks for my daughter for Christmas, they arrive in the mail and the security tag is still left on it.
I decided to call the store and explain the situation and I don’t drive so it’s not like I can take the socks in hence why I’m doing Christmas shopping online… the extremely rude employee a woman said there’s nothing they can do except for me to place another order. I said but it wasn’t even my mistake and she said well you can try using a magnet if that doesn’t work to bad for you.
Awful service!!!!
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November 2024 by Trina Mathurin
To the young girl that was working on November 23rd at around 10am you need to learn how to talk to customers! My friend and I came there to buy gifts and she was so rude we left, and went and dropped out 600.00 elsewhere! She was super rude and not helpful at all
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November 2024 by Elissa Cummings
The store is a disaster the check out is slow and the staff can’t help you find anything
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February 2024 by A J
No prices on any shoes, at all. Lazy.
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December 2023 by Tim Maximo
that employee Elkan is such an interesting worker, he find the time always to be polite, respectful and to show interest in my shopping experiences, he is always suggesting to me the latest fashion and i just so amazed by him.
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December 2023 by racquille lamoth
Elkan was so helpful and I felt like talking to a friend giving lovely advice
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July 2023 by A B
10/10 experience
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March 2023 by appeledgard
Had a heartwarming experience at the hands of the manager, Rhonda! Recently my son was in the store and bought a hoodie. In his excitement to try on the hoodie, he laid his jacket down and left it behind!We live in Saskatchewan and when we got home and realized we left his jacket behind, the store had it set aside waiting for our call. Here’s where Rhonda went above and beyond…she drove the jacket to St Albert area…to deliver it to my niece who would be travelling back to Saskatchewan!I never had the chance to meet Rhonda, but what a wonderful display of going above and beyond, for a stranger. This store is all the better under that type of leadership!!Thanks, again!
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March 2023 by Mylinh Hoang
I don’t typically write reviews for retail stores but this store was a whole other experience. They must of swapped out the team and there wasn’t anyone name Cheryl but Ronda and the team (don’t know everyones name) were the most friendly, chill, down to earth and freaking awesome to just talk to! Hands down best customer service skills I’ve seen.
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March 2023 by Benson Lanes
The workers here all SUCK. When I first stepped foot in this crummy environment all I could think was meh?. I watched a young ginger?? worker fold a shirt like a failure! quite disappointing ong.? When I asked for a pair of shoes ?a male worker with brown hair?? completely ignored me.? Terrible service this past Sunday,✝️ will not be returning.?
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March 2021 by Kristina Gooler
Not impressed!!! We walked in no one greeted us or mentioned they were closing soon. So we proceeded to shop, we even had clothing we were going to purchase when all of a sudden we were told they were closed and we had to leave.
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March 2020 by Gordon Alexander
Not really a good selection...limited and the staff weren't engaging like other outlets. There's 1 rearranging clothes and displays while the other 3 were hovering around the cashier. I don't imagine it's always like this but at least show some interest...