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December 2024 by Han Tho
This message is for the cashier at Rexall Pharmacy. Last Sunday, November 3rd, I drove 40 minutes to the pharmacy to pick up an inhaler for my 8-year-old daughter. I arrived three minutes after 6 PM. You were present, and I showed the prescription to your assistant, who then showed it to you. Despite our pleas for the inhaler, you refused to provide it and sent us away. Too late, you said the door closes at 6. That night, my daughter had a severe episode, and she was admitted to Calgary Children's Hospital, where she almost died. She spent the rest of the week there, which was a terrifying experience for our family.
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November 2023 by Virginia Bouwman
Really excellent staff
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August 2023 by Michaela Del Mar
I love this place I also love the products! Their chocolate and candy tastes so good and there's a super nice employee last week she gave me a free sample of avene moisturizer she's super nice!
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May 2023 by Barry Godwin
Very pleasant
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March 2022 by Lloyd W
Did not have all my medication called to see about reminder they owed me and the pharmacist was very rude. Dismissing of my questions. I moved from Olds and they will not transfer the medication and just hung up the call mid conversation.
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March 2022 by Nolan
Brutal customer service. Pharmacy staff are pathetic.
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March 2022 by Dorothy Elliott
Friendly staff and prescriptions filled quickly.
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February 2022 by Erika Walsh
I can’t say enough about this location. First off, the entire team is wonderful and extremely courteous. But the pharmacists are amazing. I’ve never been in there without genuine questions/concern re: my health and my family’s health. How they remember specifics for each customer is beyond me. I have never picked up a prescription without there being an opportunity to talk to the pharmacist... ranging from receiving info on new prescriptions to answering questions on changing dosages, to reminding me about any conflicts with other meds etc. It never feels hurried and I always leave feeling knowledgeable about the meds I am taking. And Tony Lee goes above and beyond to ensure every interaction is favourable and customer focused. I appreciate this pharmacy just as much as my doctor for providing well rounded health care. Thank you Rexall Olds!
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January 2020 by Kendra L
I love that place but me and my friend went in there during midnight madness. Sat down on a chair and took a picture of only our faces
To send to our other friend. Ok fair you don't want photos taken we dident know! No sign's or nothing else. AND then a lady said no pictures in the store!!!she deleted the photos than she said thank you! And then she said we could leve. The she asked my friend and made her show her her who camera roll. So jut put up a sign or be nicer about it. T hx!
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March 2019 by alic3127
Amazing service and advice every time we need a prescription. Raj was especially helpful when we needed prescriptions for travelling! It was so nice to not have to make a doctors appointment to find out what we should take along for our kids.
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January 2019 by Taylor Groves
Extremely impressed with their service and I will only come to them. It only took 2 minutes for me to get my medication filled.
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January 2019 by Jules
I am beyond impressed with the service and fantastic care from the pharmacists at Rexall since I relocated to Olds last summer. Both Raj and Mehul (?spelling sorry) have been very informative, professional, and personable. I they know who their customers are, they know who their children are too! They take the time to listen to concerns and not once have I left feeling I was ill informed and never have I left unsatisfied with the service. I highly, highly recommend this pharmacy!
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July 2018 by jusu1932
Beyond excellent service at the Pharmacy. All staff cheerful, appear to enjoy their positions in the store and I leave with a smile every time!
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January 2018 by Chula Min
Bright friendly store. Great pharmacy staff. Expensive prices.
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January 2018 by Silas
Costumer service is lacking
