February 2021 by Daniel Hryb
Everyone should know this. Oyen Towing from Oyen AB is taking advantage of people. My wife was trailering a horse, when a tire on the trailer blew out. She was calling a tow truck on the phone, but in the mean time Oyen Towing drove by, stopped and turned around, came back and offered to help her change the tire. He told her it would be $300 plus tax. Yes, $300 plus tax to change a tire, without the tow driver being called or dispatched from the dispatcher, he was literally driving by and saw her on the side of the road. He told her that its was $85 to change the tire, and the rest was a mileage fee. Now here my wife is stuck on the side of the hwy, 12 km's west of the nearest town, with a horse in the trailer. She did not feel safe to argue or stand up for herself at that time. So she agreed to have him do the work. When we came back to write up the bill, he gave her a "deal" of $200 + 7% fuel surcharge + GST so $224. On the invoice it was listed as "Flat Rate Service $200" and mileage was not itemized on the invoice. To repeat, this was Oyen Towing, based out of Oyen AB, which is owned by Double L Towing out of Edmonton AB. Allen F driver number 182 you are a despicable human for taking advantage of my wife. This was March 21 at about 14:30
