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August 2023 by Google user
Typically find the cashiers very nice, the young men and women are incredibly polite and professional. However today there was a slight issue with the debit machine and a cashier I hadn't had before was unnecessarily rude when she didn't understand the receipt. When I showed the receipt showing the approved charge and the charge on my banking app showing the charge that was withdrawn, she continued being uncooperative. Supervisor confirmed I did pay. She said she'd let it slide this time. I did not appreciate her going out of her way to be uncooperative, or saying that letting me take my groceries I paid for was \\\"letting it slide\\\". Especially since the issue was her lack of understanding of her job.
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April 2023 by Tom Littlepoplar
The place is well kept and the service was wonderful. Got what I needed for groceries. Locally owned and very friendly staff.
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March 2023 by Gary Kreil
Great store to buy groceries.
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March 2023 by Wesley Oliver
Ok never in my life did I expect to bare witness to this but I did! Today 2-18-2020@ 4:07Pm I witnessed the girl at the customer service check out counter count a customers bag of lemons with her left index finger while her right index finger was almost at the 2nd knuckle deep inside her right nostril!!!????????? Anna, I believe the jacket name was! You are handling food!!! Get your finger out you covid infested nose while standing at the Till!!!!????
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March 2023 by Cindy Griffin
Clean store, super helpful and super friendly staff. I should have gotten names, these folks deserve kudos!!
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February 2023 by Melissa Wolf
The produce section is actually so gorgeous and inviting!
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February 2023 by John Watson
We don't come into Ponoka that often, but when we do, we generally end up here. The store is well organized, modern and clean. It has a nice feel and a good selection of things you don't find elsewhere, like smoked meats and a sauces. I find the prices a bit high, so I don't tend to buy everything here. Not crazy about the no carts outside thing either, but I do enjoy shopping here for specialty items. The bakery and deli in particular are hard to walk past without putting something in the cart. In all, this is a very nice grocery store on par with the modern markets you find in the city.
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February 2023 by Lance Cucheran
Geez thanks Bakery?I rushed into town to get a Garlic Bread loaf, as per my wife’s request. Grabbed it waited for 15 minutes for 3 cashiers to run very few items at their till through. Once home my wife showed me the $6 loaf of minimum 3 day old garlic bread I brought home! Hard as a rock even on the inside! Horrible Quality control! How on earth do you live with yourselves? I realize it’s only a garlic loaf but I’ve bitten my tongue in the past, this is the final draw! I’ll never set foot in there again! It’s always dirty too add to my bitterness! ?
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February 2023 by Dean Spearing
Great selection, friendly staff, prices are quite high though. It's a shame the lunch counter has closed already!!
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January 2023 by Gerald Schmidt
A really great grocery store. Good well cared for products. Lots of sale items. Very clean. Wonderful, friendly staff.
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January 2023 by Richard. Scott Howell
Always enjoy shopping there and the staff is very helpful and go the extra mile
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December 2022 by Gary Armagost
Always good service & great friendly sales-clerks.
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December 2022 by K.K Vaine
Great store perfect small town atmosphere
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October 2022 by Mackenzie Braithwaite
I have shopped local using IGA in Ponoka but twice now I get home and my groceries have mild on them. The first time was apples, cut it in half and it was brown a rotten in the inside. So today I go for grocery, the teller was an older lady with glasses and long hair (very friendly and helpful lady). I get home put my groceries away, and by this time I had thrown my receipt away that was in the brown paper bag that I bought, won’t do that again. In an hour I go to grab my bag of little potato’s and when I open it they are all moldy and when I picked it up of the counter there was a wet mark. So at 6:30 when this happens I attempt to bring them to the groceries store in hopes I can get an exchange or a refund. But they are closed. Unfortunately that 45 minute drive to red deer that in my own experience always shows up in with quality that is going to last longer then just getting it to check is looking pretty good right about now.
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September 2022 by Robert Hildebrandt
I have always enjoyed the new restaurant, food was always good and quick.However lately, I have found myself left in disappointment. Long wait times and nothing is ever prepared. Food containers empty, sloppy food assembly.Very much lack in quality of service. I typically don’t complain publicly. However due to lack of other easily found contact.I do look forward returning to the restaurant when it is restored back to the original quality of service.The food normally is just awesome!I miss the quality of service that was started at the beginning.
