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January 2025 by Russ Clark
I have absolutely nothing but good things to say. Frank and his brother Jesse were beyond amazing with helping us find a truck. I knew they were a trustworthy company when Frank refused to sell us something that he knew would need so many things repaired. It wasn’t about making money off us. And him and Jesse weren’t gonna have us sign anything until we were 100% certain that the vehicle we picked was the right one.
I should also add that Frank took time to text me and return my texts later at night for almost a week when he wasn’t even on the clock. Definitely recommend this place!! Thank you again, Frank and Jesse!!
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December 2024 by Allison Valliere
We recently purchased a 2022 Ford Escape for Automaxx in Red Deer, our salesperson was Chrystyne. From first contact Chrystyne listened to what we were looking for, our budget and wants in the SUV, she brought 4 different options in for us to test drive. Once e we found the one she worked tirelessly to get us the best price for our trade in and the best financing solution for our complex needs. Before pick up she made sure the SUV was ready and small repairs were done. After the sale she has checked in a few times to make sure everything is perfect with the new SUV, made sure we understood all the fancy options and made sure we were happy with our purchase. Everything promised was fulfilled and there was no negative surprises. The process took longer then we hoped as there were issues outside of Automaxx’s control but Chrystyne keep in contact with myself and my husband the whole time updating us as the process progressed. Overall this was a great buying experience and we are so happy with our new Escape.
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December 2024 by Elijah Hill
Adam is the name of the employee that was "suppose" to help me buy a new car. Still yet to do anything he said he would do "right away" and it's been 2 weeks. I have screenshots of the texts to prove it. Unprofessional and extremely misleading. This has all been a massive headache and I hope me going through this experience and sharing it can help others avoid making the same mistake I did. Strongly suggest avoiding AutoMaxx specifically the Red Deer location.
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December 2024 by Crystal Hoffman
I was dealing with Crystyne and Jesse. They helped me get into the perfect vehicle that I was after. They were easy to talk to and made the whole buying process super easy. I would highly recommend going to see them for your vehicle needs.
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December 2024 by em
Me and my husband had the pleasure of dealing with Danielle. We originally went to look at one car but was not a fan. When we addressed our concerns and dislikes, Danielle made it her mission to find us many other options that we could check out. Tho it didn’t take long to find one; she was very helpful and lovely to deal with.
The whole process was also very fast and easy! They do everything for you and all you have to do is sign some papers. The other staff were also super friendly. Highly recommend!!
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December 2024 by grzegorz jagiello
Tried to sell me a used 2024 Subaru outback for nearly 50k
A new one is around same price
Found the same one that they tried to get me to buy at a partner dealership of theirs for 7 k less
I hate being lied to, just not an honest dealership
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November 2024 by Samantha Mickelson
I DO NOT RECOMMEND, THEY DON'T PROPERLY INSPECT THEIR VEHICLES AND THEY JUST SLAP IT TOGETHER GOOD ENOUGH TO LOOK LIKE THERE'S NO PROBLEMS, THEY DO NOT PROVIDE A CAR FAX. We went ( a family with one child) and purchased our car, right after we got it home we had to send it back to get a grinding noise checked out, they said it was just a rock. Fast forward to a year later and we've had nothing but issues. We had to replace tensioner, harmonic sensor, serpentine belt twice, valve cover gaskets, seals, rear brakes and rotors, gasket seal in the radiator and several other places, silicone covering the valve gaskets so it wouldn't leak, skid plate literally held on with a couple bolts and zip ties. Car isn't worth anything, we lost $23,000 in the year we had it, they are overpriced.
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October 2024 by Janine Codre
I was in this week to get myself a new to me vehicle and Jesse VanEaton went over and above my expectations to get me the best deal they could get me. I was so impressed with his genuine customer care, and personable manner. I will recommend him and Automaxx to anyone I know looking for a used vehicle. Jesse did not pressure me to take a deal and gave me the freedom to spend my money as is best for me. Means so much when salespeople stay true to their word and want and do the best for their customers.
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October 2024 by Margrit Owen
Christyne is friendly and efficient. She totally understood what I was looking for and she delivered. Would highly recommend if you are looking for your next vehicle. However, if you do buy, have the car checked by an independent mechanic. I bought 5 months ago and now can not drive the vehicle because there is 0% compression in one piston. I find it hard to believe that the vehicle was in perfect working order 5 months ago
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October 2024 by Kyle Blomquist
Crystyne is a godsend. It was my first time financing a vehicle and she walked me through every step of the process while ensuring I was fully informed and comfortable with my decisions. She also searched hard to find the exact vehicle I wanted while going above and beyond any customer service I've ever experienced. Proud to call her a new friend. Highly recommend automaxx red deer.
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October 2024 by clint wall
Our family was looking for a SUV and was contacted by automaxx. Crystyne contacted me asking about my specific needs. She worked tirelessly to ensure everything was in place and I got what I was looking for. I received a number of different in stock vehicles to look over and decided on the one we ended up purchasing. Crystyne made sure all my questions were answered and I would highly recommend her and automaxx if you are considering a pre-owned vehicle. The vehicle we purchased was everything and more than we had expected. Thanks Crystyne and the automaxx team for your awesome work.
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September 2024 by Info Wraptorsigns
If I could select a 0, I would. I was contacted by Mark when I was looking on line for a vehicle through Canada Loan program. He seemed very helpful at first when I told him I would like to look at some options BEFORE they ran a credit check. He told me that he understood that I didn't want a bunch of credit inquiries that would negatively effect my score. I was notified that evening that there was a credit check done on my profile. When I contacted him about it he told be that I filled out a form online that said I would authorize one, I then reminded him of our discussion, to which he told me that I must have been mistaken in my recollection of the conversation. I am in sales, and to do something that the potential client specifically asked you not to do, then suggest that it was your fault has got to be the worst sales tactic I have ever encountered. Do not trust this company! Only a shady company would hire shady salespeople.
To add to this, the credit Inquiry was made by Automaxx, not by CLP, so the below information is false.
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August 2024 by Emily Meijer
If you ever need a car a highly recommend this place! They got all the financing and paperwork work done in the same day! I was just able to pick my car up the next day! I’m so thankful for Amanda and Jesse for there help and making my dreams come true! Their team is so friendly and supportive it makes the whole process worth it! I will definitely be coming back and recommending them to other people! The one thing I’m not a fan of is the referral program. On their sight they said “ When they get the keys, you get the cash! ” I referred a friend there a month ago and they picked up their car a month ago! When I talk to them about the referral they keep telling me next week oh I’m two weeks. Recently they said early this week you will have it we appreciate you referring them! I still haven’t received it. Lots of apparently miscommunication. Kinda disappointed. Although the service was great when I bought the car! The referral program just seems iffy as I’m doing told one thing multiple times and then another thing happens.
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August 2024 by James Hamelin
So unprofessional this guy named mark tried selling me a junk car and when I didn't want it he want off on me about my credit score like he was the only person in the world able to help me and I won't get approved any place . I have all the txt saved he should not be working at this place . He was so pushy and rude
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July 2024 by Kathy Vidal
In don’t even know where to start with this review, we only have amazing things to say, they made my husband dream car a reality, he didn’t only get the car he wanted but they also made the process so smooth, not only that they are always available for any questions after the process. it’s not like they sell you car and disappear, crystyne girl you are amazing at what you do!!!! Thank you so much guys I will recommend them 110%
