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February 2025 by Zachary Taylor
NEW OWNERS SUUUUCK!
They think they are “pawn stars” or something… especially the kid , he shouldn’t be dealing with customers/ he need to learn how to talk to people before someone teaches him wat happens when you talk to people like that.
Old owner was great! But this is by far the worst shop in town now. Luckys and cash Canada are wayy better!
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August 2024 by jordan fuerstenberg
Everyone should teach this owner the value of owning a business and not support this man in any form or way. It is one thing for people to come to a pawn shop and have to pawn or sell thier belongings due to the fact that living in today's world can be very hard financially sometimes but it is another thing to be told that he doesn't want your business because he already has 3 or 4 of the same things on his shelf! Maybe as a owner of a place like that you would have sales or lower prices or even a lay away plan to generate more sales. As a regular blue collar worker who works hard for the things I own only to have to come to a place like this and deal with such a bad attitude, maybe even drunk at that time person like that makes me sick to think that anyone should ever give that man any business at all!!!! It may be my opinion only but if your looking for a decent pawnshop in red deer I would only go to Cash Canada.
I will add that I have never dealt with this owner ever before. I have dealt with the original owner at the old location of whom was a proper business owner. If you bought the business and acquired previous transactions then yes I have lost a few pawns about 5 years ago but you never even asked who I was and was quick to kick me out of your store after seeing what I had to pawn and you were clearly intoxicated. So looking my name up and giving a somewhat false accusation just to make my review seem petty is again the reason you should not even own a business!!!! I can understand being a pawn shop these days can be tough as everyone is having a hard time but it is in the manner and disposition of how you conduct yourself as a business owner that really got me!
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August 2024 by Boy on the run
I went in there today I showed up at 12 when they open he was 30 minutes late so I waited there for 30 minutes and once he got there I walked in and the first thing he says is what are you buying today I replied with I'm.here to sell my phone he they tells me to leave and give on about how people can't go 5 minutes without asking for my money and he was visibly drunk or high on something I then told him you don't need to be so ignorant which he replied with want me to go get my gun. I'm gonna be getting the cops involved too as threatening a customer with a gun is crazy
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August 2024 by Sean W
Owner is rude, Store is overpriced and trashy. Do yourself a favour and avoid this place.
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July 2024 by Keith Ziegler
Owner doesn't wanna sell anything, over priced games
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June 2024 by Chasity Wyman
I wish I could make a rating of 0 stars. The gentleman if one shall call him that is a disgusting excuse as a business owner making RED DEER CITY BYLAW RULES as he goes along which is illegal. This after he take your id and only does re run one's name on Google if he ses you have been charged with anything no matter how long in your past he will then make up red deer city bylaw rules that only apply to his organization apparently. He has 0 professionalism. He is judgemental and egotistical and believes he is better tah. You. My husband and I brought in a item that we needed to to a short term pawn on for no other reason then a emergency expense so my husband's sister could fly home for a funeral of their aunt and this guy refused citing my husband was changed years prior. Then citing rred deer city bylaws stay he can not deal with criminals and it's against the law. This man is a criminal I personally have contacted 3 different lawyers and this man will be seeing me again soon he's broken not only laws for the city of red deer and municipality of red deer county,but proviniallt and federally. I will have this disgusting man out of business if it takes me till my dying breath. His judgement pig ways has no room in business of 2024. Please don't do business with this man he's a selfrichious P.O.S AND SHOULDNT HAVE A BUISNESS LICENCE AT ALL SINCE THE LINE OF BUISNESS HE CHOSSE HE GOES AGAINST . I SUGGEST LUCKYS PAWN SHOP. GREAT SERVICE WONDERFUL PEOPLE TO DEAL WITH FAIR PROMPT AND NOT KEY BOARD WORRIERS. THANKS TO LUCKYS WE GOT MY SISTER IN LAW HOME. AS FOR BIG GOLD I HOPE THIS GUY FACES THE RATH OF HIS OUN JUDGEMNTS HES DONE ONTO OTHER WHEN HE MEETS HIS CREATOR BECAUS EHE SHOULD NOT JUDGE OTHER AS HE DOWS HE IS NOT A JUDGE HE IS NOT A JURY AND HE SURE AS HELL WAS NOT THERE AT WHAT HE CITED TO MY HUSBAND . PEOPL CHANGE PEOPLE GROWN BUT THIS MAN IS A COORUP POS. GO TO LUCKYS AGAIN 5 STAR BUSINESS 5 START CUSYOMER SERVICE FOR LUCKYS PAWN SHOP
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April 2024 by Adrien Keith
Owners a goof. Loaded drunk at 11 am
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April 2024 by Misty Dunlop
So rude!!! Owner has no people skills. Don’t even waste ur time. I walked in he was rude so I walked out
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April 2024 by Gabe Logan
If you wanna go to a pawn shop, don’t come here. Go to Cash Canada. They’ll actually be happy to help you and know how to run a business like professionals. Never have I seen a business so out of touch. Walking up the store a man is standing in front, blocking the door, trying to light a cigarette. I walk past the man to enter the shop, unaware the man I just walked by was the owner. After I tell him I’d like to sell my item, he goes on to complain about how much they cost and how many he has. At this point I know he isn’t going to buy my item so I just turn to leave telling him “Well obviously what price I want I’m not gonna get here.“ He implies that if I want retail price I won’t ever get that, and to come back in a month. I simply tell him I won’t have it in a month, to which he replies “Good“. He was clearly bothered that I didn’t sell to him. After telling my experience I had to the workers at Cash Canada, they actually offered me an additional $5 just for having to deal with you! It seems your reputation precedes you as they, like many other reviewers, hear nothing but horror stories from you. Sounds like that’s all this business is good for.
From reading your response to previous reviews, no, I didn’t “need“ your money nor want it.
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April 2024 by Dawn M Collins
Good quality merchandise, tested and checked to make sure not stolen, which is nice to see. He keeps it real and honest.
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April 2024 by Chris Chnura
Big Gold ...Best Gold and Silver prices In RedDeer...Plus Trevor is " straight-up" . Just says it like it is.. but ya...been good to me .
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April 2024 by Brandy hempler
Absolutely no problem with loans,honest and prices are fair!
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April 2024 by Maxime Forster
Trevor is a great guy to work with! I was in a tight spot and he has worked with me and helped me keep food in my house for my family! Thanks Trevor!
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April 2024 by Tammy Martin
Pawned some jewelry than split with my ex so didn’t care about losing it so didn’t bother picking up. The store owner called me and demanded I come in and pay for the monthly payment I had missed! I told him I didn’t want the items and he could keep them. He then yelled at me, saying I owed him money. Isn’t that the point of a pawn shop,,, if you don’t come back they keep your stuff? A month later he called again and left a nasty voicemail. Yelling about how I better come pay the 60 days behind payment or he was putting the jewelry out to sell. Lol what an idiot!
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March 2024 by tammy psiurski
awesome shop !!! great place to sell great place to buy and they work with you