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February 2024 by Esmatullah Afghan
Incredible serviceI have done my car service a few days ago. The guys were very knowledgable and experienced guys. I just went there for oil change but these guys showed me many maintenance which has done at the same time very quickly and efficient. The guy name was (Kaiden) who served my car and he was so responsive to every question. Thank you so much. I am so happy. I highly reccommend here.
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February 2024 by Dawson Abraham
Female family member went for an oil change, technician recommended transmission drain and fill for $130.After agreeing to the service, they suddenly remembered the price is actually $250 because her compact car "uses more transmission fluid". Lol!Predatory behavior - do not recommend.
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January 2024 by gmbo
I went there for flat tire. Most staff are lazy without even checking the tire they said that its not repairable.
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December 2023 by Nim
Got an oil change here a little while ago and the service was fantastic. Everybody was super friendly and they went out of their way to make sure everything in my car was running good as well as answered any questions I had. Brayden helped me with my decision and explained stuff to me that I didn’t exactly understand. I recommend coming here!
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November 2023 by Cam Woz
Brayden was super friendly and super helpful, when we got our truck parked. Before we even enter tori let us know there was just installing a skid plate on another vehicle and you’re right up! I have an 09 f150 and it was cheap to get the oil done under a 100$. And thank you the technician (Matthew ) underneath, it was super quick. I only go here because of this
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October 2023 by Shaye Callin
Brayden is absolutely professional and great to have work on your vehicle. He informed me of every step, had a big smile, and had a great attitude for a half hour before closing. Dude should be promoted
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October 2023 by Gurpreet Singh
Mr. Lube has not given me the best experience at all. Customer service 0 , the guy who did the oil change i asked him to top up washer fluid and he said I don’t have time I’m in rush? seriously? He changed the headlight bulb , didn’t even check if it was working or not. He didn’t check the tire pressure. He will know by reading this review how did he treat the customer. Charged me for full service but i didn’t get the full service. I hope you guys improve the service. I asked for the deal free wiper he said you don’t qualify. I understand that may be because it was through third party but nothing was informed.
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October 2023 by kristal harvey
I am very impressed with the service I recieved from the gentlemen who changed my oil. They were professional, knowledgeable, and very personable. They informed me that one of my air filters would need to be changed soon and gave me the option to do it right then or to wait. Keep up the great work Brayden, James, and Stuart!Service: Oil change
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October 2023 by Boss SDK
Went and had my oil changed using car advise. Was a good price after my discount. Thanks for doing good work. Keep it up
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September 2023 by Hope Darnell
Came for an oil change and Zoe was so so good. She was super kind and informative and even offered me a cup of water while I waited! I highly recommend.
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September 2023 by Fiona Black
I was traveling through the Red Deer area on the Saturday of the long weekend, and a vague warning light came on in my car. Mr. Lube seemed to be the only place willing to look at it and they were fantastic. They checked it thoroughly, the code wasn't quite clear (It could have been multiple things), but they still gave everything a once over and made sure nothing was leaking and there was no obvious problems, and that it would be okay until I could get it to the dealership. They were friendly, professional, and fast, and I really appreciated the thoroughness and reassurance they gave.
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September 2023 by LD TV
Ive been going here for a handful of years. This is an incredible spot. Honest hard working people. I wouldn't go anywhere else. I prefer to do things myself but this is the only place I found that's super trustworthy. They always go the extra length with you and go beyond an expected scope.Services: Transmission
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September 2023 by SA Fox
Worst management, James was arrogant and spoke to me as if I’m stupid. Yes I am female but I am not dumb. I felt terribly for the elderly lady next to me who he Upsold then had to call someone on his cell to ask how to perform the service, not very smart within earshot of customers. The way he speaks to the employees was rude and condescending. We have gone to this location with all our vehicles for years. Unfortunately they have lost good staff who knew their stuff. The building is run down with garbage just thrown about. A steam clean and some better management might turn this place around, until then we are going elsewhere.
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August 2023 by Sarah Jo Buffalo
I deeply value my time. I arrived at 1115am on holiday Monday morning. Expecting to have to wait a bit for a drive thru, first come first serve, service. This is to be expected and understood, which i do. The staff promptly moved me to another bay, where I sat until I finally left at 1235pm. The bay I was originally parked at had 2 cars come and go. No communication about how much longer, no applogies for moving me to the lane that hadnt moved in over an hour. That's an hour and a half my time wasted. Very unimpressed. I'll go back to Kipp Scott in the morning where the work is prompt, and communication top notch.
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July 2023 by Katie Tripp
As a woman in her 20s who knows very little about cars, I am SO impressed with the service I received from Zoe who did an oil change for me. She explained everything to me, didn’t make me feel like an idiot and didn’t try to sell me stuff I didn’t need. I often avoid mechanic and service shops because I leave feeling stupid and taken advantage of. That is the exact opposite of what happened today. I will be requesting her for any future services from mr lube.
