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November 2025 by martin kingori
Great customer service
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September 2025 by Les Fordham
Simply helpful
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August 2025 by Allen Klapatiuk
The parts guy was awesome. No issue return and I only had less money then the belt cost and he made it work. Helping me figure out the issues with my car that got me going and all while workjng next to a very good looking parts woman. Lucky guy, to be awesome and have coworkers worthy of co-working with...
Go there, good service good parts.
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July 2025 by Wayne Jennings
Best place ever to buy parts
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July 2025 by Russ Fowler
Staff are always friendly and very helpful.
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July 2025 by Erick M
Pay for shipping when your buying at the store that's ridiculous.
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July 2025 by misternaz
I had a great experience at NAPA in Red Deer thanks to one of their employees, Mitch. He went above and beyond to help me with changing my brakes. Not only did he help me pick out the best parts for my vehicle, but he also shared his own experience and walked me through how he did his own brake job. His advice was super helpful and made the whole process way easier for me. Really appreciate the great service – thanks, Mitch!
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May 2025 by Keith Kenney
Stopped in for some bulbs the other day, staff was right on point and helpful. Everything i needed was in stock and accessible.
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May 2025 by Rylee Clarke
Ordered 2 sets of lower control arm bushings with hardware. When I got to the store to pay for them I opened the box and one was missing the hardware. Not the first time its happened poor quality control when ensuring the correct parts are arriving. Was also given no discount or anything for having to wait 3 days for them to order it in.
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October 2024 by Richard Haugh
They were helpful but didn't carry the parts I needed.
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September 2024 by Don labonte
Awesome service. Bought ujoints in grande prairie who did computer look up being wrong parts. Devon in red deer able to look in the book and got proper ujoints 👍
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July 2024 by ANTONIO SHERRY ALMEIDA
I find the counter stuff not very friendly. They also are not very personable. luckily there's other parts stores to to shop at
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June 2024 by Steven Fleming (Agent 0013)
IF YOU HAVE BOUGHT SOMETHING WITH A CORE CHARGE HERE CHECK YOUR RECEIPT!
When you purchase something, including a core, you are charged 5% GST. When you return something you paid GST on you should get your GST back. That does not happen here and it's incredibly shady.
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May 2024 by Tyson Merten
Inaccurate stock. Don't waste your time with NAPA. They are ALWAYS my last choice for parts for a reason.
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October 2023 by kyle hartley
Visited today for an ac compressor clutch kit/ pulley with bearing. Called ahead the representative gave me price for complete unit. I told him I am just looking for the pulley if you have it as I had previously checked around and no one had part listing for the clutch kit, he said “depending on which one you need we have both here in stock” To my understanding this meant there was a couple of models for my vehicle. I went into store and told the man behind the counter I had just spoke with someone about the part stated above and he said “ we have no listing of that part maybe who you were talking to was confused, the gentleman then began asking his co workers who had been dealing with our previous conversation. The last employee to be asked said “sure” arrogantly and when he was asked where he seen the separate pulley in question he said “I told him it’s all as one piece it’s not like some old Chevy” then rolled his eyes and shook his head.Though this may seem petty it was a disgusting display of customer service and rude to say the least. I do not bring you my business to be treated this way. I will say the other members of the team were very Proffessional and well mannered but would highly recommend re assessing if this individual fits with the team and company mission statement.
