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September 2024 by Faron Carlson (Hoss)
Great staff downtown but I have struggled with the management regarding the difficulty App
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July 2024 by Karan Bhavsar
Excellent client experience !! Friendly and knowledgeable staff !! Strongly recommend to visit this branch if you looking for any financial advice!!
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September 2022 by Michael Wensley
Used to deal there
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November 2021 by Joanne
Always awesome service
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September 2021 by Terry Warke
Great customer service. Always friendly and willing to help.
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September 2021 by Joanne Miller
Always awesome service
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September 2021 by Ker
This goes directly to investment planner Greg Glenn. He helped out (andcstill helps) my 90yr old mother and my family when we did not know our trust anyone to help us sort out her finances and what to do. My advice, GO TO HIM! He is hands down the most professional, knowledge and helpful banking rep I have ever worked with. Thank You Greg!!! Sincerley. Hooe this gets back to you somehow. Kerry
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October 2020 by Delaney Leger
Just awful. Customer service is terrible, products are awful. Without informing me, they have canceled an account with a bunch or random 'fees', changed my credit limit, and did not inform me of a credit card expiry that can't be reinstated except before it expires.
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December 2019 by Nik P.
I opened several accounts(chequing, savings, and trade) during a promotion they had where you earned $300 if you set up direct deposit and made a $50 transaction after 3 months. When I hadn't received it I inquired, and was told it would be the end of the month. When that didn't happen I inquired again and was told I hadn't met the requirements. I needed to have a preauthorized bill payment of $50, which is not what was explained to me. After getting several emails that were no help and were clearly templates like "we are receiving a higher than normal volume of emails...I hope this has been helpful" I eventually got someone to actually read my message, and the response was "we're not equipped to handle this matter. We encourage you to reach out to your local branch". completely incompetent. I'm cancelling all accounts by the end of the month if they don't honour the original agreement, which I told them, and haven't gotten a response. That was three days ago. I've dealt with ATB before and they are head and shoulders above Scotiabank. I would strongly suggest you do your banking elsewhere. I'm going back to ATB if they don't sort this out, and I have very little confidence that they will. They focus on getting customers, not retaining them. Terrible customer service and communication. They just don't care, they want to pass the buck to someone else. Don't do business with them, they don't care about you. I've I could give them 0 stars I would, they don't deserve 1.
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November 2019 by mariana sporea
Always helpful and great!!
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November 2018 by Ry Pedersen
Worst bank I've ever dealt with.
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November 2018 by Liam Dial
Good bank, clean and helpful personal enjoy them and use them, they have features alot of other banks don't offer as well as the added bonus of scene debit visa cards for a bank cars.
