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May 2024 by gray jolin
Went in today looking for shirts. Was trying to pick a few for their promo. Ended up walking out without anything as one of the sales associates was moving the table I was trying to shop on and refolding the shirts in the pile right next to me. Couldn't wait until I was done, found this awfully rude and overwhelming. Customers should not feel like a burden trying to spend money in a store. This is the only bad experience i have had at this location, first time seeing this associate. I'll take my money somewhere else today atleast.
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October 2023 by Jessi1967
Awesome
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July 2023 by K W
This store is great for clothes and prices but for the service went in recently and the lady wandering around folding the odd clothing item would not help me with what I was looking for tried twice to get her attention and she would just walk away had to find it my self, the poor girl at the till was swamped and the older lady did not seem to care and did not help with the line so stood in line for longer then needed
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July 2023 by Steph
If I could give 0 stars I would. I went in there at 11am on Saturday June 10th and the associates were standing at cash eating food and laughing and gossiping about personal lives. I was the only client in the store and they did not even acknowledge me (I was in there for a good 10 minutes) until I asked for a fitting room. The store looked disgusting (dirty and extremely unorganized.) with naked mannequins laying all over the tables. I understand that this location is quiet however you girls should make the most out of the customers you do get. The worst part for me was when I came out of the fitting room they just stared at me and continued eating without saying anything until I asked where to put my items as they didn’t workout. I felt extremely uncomfortable shopping in this store because it felt like my presence was an inconvenience to the girls “working”. i wouldn’t usually leave a bad review however this is the 4th time I’ve been into this store and had the same thing happen. ie: being the only shopper in the store and my presence just blatantly ignored and associates standing behind cash. The standard of customer service at this location is SERIOUSLY lacking. Would not recommend shopping here. You can tell they’ve been getting in trouble for their poor reviews because there’s absolutely no way four people gave this place 5 stars within two weeks (friends of associates FOR SURE) when there hasn’t been a true 5 star experience in months.
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June 2023 by Visno Hex
So I don't normally write reviews but I felt I really needed to this time. I went into stitches parkland mall on Friday this isn't a regular location for me so I'm unaware if this is the constant state of the store or if something was going on but it was not in the best shape. Right away the tables were a mess and I noticed alot of random racks of clothes and some totally empty spaces. I wanted to look for cute tees but the tables were in such disarray that I quickly became overwhelmed and had to walk away. I tried my best to navigate the rest of the store but honestly it was just as bad, at one point looking threw a table my son found sharp metal pins. I don't know why they were there but it was alarming.I went to the fitting rooms with some tops but I couldn't really tell if they were available to use because they were covered by boxes and racks of clothing. Eventually after waiting for a bit I was going to just buy them but the girl at the cash desk didn't seem to notice me. I don't think she was the cashier as I hadn't seen her ring anyone up. At this point I was so overwhelmed and I was worried for the safety of my child that I just left.There was three younger looking ladies that I believe were employees, however only one of them seemed to actually be working. A shorter brunette greeted me and asked if I was doing okay a few times but she seemed stressed and extremely busy so I didn't bother her. The other two employees didn't even seem to notice I was there. Again not sure if you guys are closing or what is going on but I was extremely disappointed in the store. Especially after hearing such good things about the sales at this location in particular.Just thought you should know
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June 2023 by soulsiren Waffle
I love shopping here I get alot of my dresses here and what I'm sad about is that they don't carry facial masks I like there anymore and they no longer sell men's clothing.
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June 2023 by Chance Fingernagel
Amazing staff, and wonderful prices
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June 2023 by Lynsi Hamelin
Zoey at the Parkland mall Stitches is the best. Let me preface this with: I hate jean shopping so much.But! She made it so quick and easy, found me many things that fit and look awesome and it was a very great experience. Thanks again Zoey.
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June 2023 by Nyx Ayla
Absolutely APPALLED at what I experienced in this location today. When I walked in I was not greeted by a single employee as they were all standing at the till on their phone and none of them could be bothered to look up. I continued to browse and the situation only got worse from there. There was a disabled persons in the store and I could over hear one off the employees loudly refer to them as a “retard” at this point I was livid and finally managed to get one of the other employees attention to see if there was a manager that I could inform of this situation so that said employee could be dealt with appropriately. Well it turns out the employee that made the comment WAS the store manager. I don’t understand how a company could let such a disgusting and horrid person not only work in, but RUN their store. I will absolutely not return to this location and will also inform any friends and family that shop there to find somewhere new.
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June 2023 by Kim Tetley
What a horrid experience! Was in last Saturday (Feb 4), yes it was a Saturday but it was 11am and it looked like a bomb went off in that place. Only myself, husband and another couple in the store. Every changeroom was over flowing with stock thrown into them. Not a piece of clothing was folded, nor a staff member trying to tidy up. Not sure who even was on staff there except the cashier who didn't or wouldn't even say hi, thank you or have a nice day. She looked like she just got out of bed after a rough night at the bar. First and last time in the store for me.
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June 2023 by Sydney J
What service? ??♀️
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June 2023 by Melissa P
Quality of cloths is good. Prices are fair
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June 2023 by Raih Nard
Stitch is a shop more about girl stuff. You can buy clothes in this shop.
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June 2023 by Tricia Leger
Great customer service and good selection of items
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June 2023 by Trinity Soper
Always have a good time. Great prices. Workers are friendly :) love shopping there.
