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February 2024 by Leslie Allen
Joe frappier was fantastic. Husband and I bought an oven and it couldn't have been easier. Joe was really great as he didn't pester us, but was easy to grab when I needed him. He really made this buying experience a good one.
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February 2024 by Masey Munro
Went to the Brick to get a new bed and Steven was the most amazing help. Such a kind and friendly man!! Thank you so much Steven !!?
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February 2024 by Ma Winnielyn Del Rosario
Just installed today. Awesome microwave. My family loves it. Will surely recommend to friends. ???Great sales associate “Joe Frappier” ? of Red Deer South, he helped me decide to go with this product. Thank you ~ The Brick ?
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February 2024 by RAY J
I have to change my rating, when I went to this location sales person and the manager was great, Only great service until they take your money then the problems starts, i bought a sectional set on January 28 for about $3900, the sale person Bessy checked if it’s available and she said it’s available at the warehouse and we can deliver it in 3 days, we set the the delivery date I paid on full and we left, later that day she called me saying that will be one piece missing from the sectional I told her before we left the store and before we paid it was available? Then She promised I will have it first week of February, last Wednesday my sectional arrived with one piece missing delivery driver said you have 48hr to inspect if there’s any damage let us know, so I find out one of the sectional seat have mark on it like grease or oil, I called the brick rightway and I was on hold for about 25 minutes I hang up and called the next morning I spoke to someone they ask me for pictures which I did send them, never heard back from them until today I called and the lady at the front desk she was super rude and not helpful, she told me that the missing piece for the sectional still need two to three weeks to be delivered and for the damage seat she offer me $50 and she said that’s all what she can do I got so upset about that, I paid so much money to have a piece with marks on it and they don’t want to replace it, I tried to talk to the manger she wouldn’t let me, for the lady at the front desk or the manager if you’re paying that much for a sectional and it is written on the receipt that I have 48 hours to inspect the furniture and I did and called rightway to let you know should you agree to not getting replaced and give me $50 for it ? I can’t buy a pillow for $50, since 2009 I bought over $25000 furniture and appliances from the brick in red deer and you can see my file and that’s how you treat a valuable customer at the end? I don’t recommend the brick to anyone and I will never buy from the brick ever.
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February 2024 by Nato Castro
Jay Kerner- amazing service
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February 2024 by Fay Black
Rachel J was helpful & gave us a great deal!
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February 2024 by Gary Juenke
Steven was very helpful and courteous. Would certainly deal with him again
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February 2024 by Dave Sommers
Our salesman Steven was refreshingly amazing! He actually listened to us, instead of doing all the talking like a lot of sales persons seem to do. His recommendation for a reclining sofa was exactly what we were looking for. If you are ever in the Red Deer store, ask for Steven!
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February 2024 by Austin Ancion
Great Experience
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February 2024 by Arden S. Bissila
@Rachel_Jabs thank you for your service, you were absolutely amazing.
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February 2024 by Alex Wolbeck
Great customer service
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February 2024 by Mike Ruest
Rave to Joe Frappier. He was very knowledgeable and extremely helpful helping me with my purchases. I will definitely be using him in the future and highly recommend him. Polite and very courteous???
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February 2024 by Dawn Laybourne
Joe Frappier made the experience quick and painless I knew what I was looking for and he was quick to get it on order
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February 2024 by Anne Wiegand
I purchased a mattress from the Brick.The sales associate, Devon, was very friendly and helpful.
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February 2024 by Allan Villanueva
The sale person was so nice, he explained everything that we need to know.
