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November 2024 by Heather Lemire
This location has the most friendly helpful staff I've ever encountered at a home depot! Store is always clean, well organized and if staff can't help you find what you need they are helpful in ordering.
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November 2024 by Diana Heck Carson
I called Home Depot, asked if they had a 25 foot power snake, I was told they had 25, 50 and 75 foot. Drove down Round 5:13 was told that they didn’t have 25 ft snake and the 50 ft would work. Called a plumber, he tried the 50 ft snake, had problems with the switch and the fittings were too large to fit around the curves in the pipe. I took the snake back around 6:30 by and asked for my money to be refunded, the person I spoke to was very rude, said there wasn’t a problem with the switch, told him I didn’t know, that is what the plumber told me. This person also said that a 50 ft snake wouldn’t work on a kitchen sink, I said then why was I told it would. Mistakes are made which is okay but when I asked for the refund because of
The mistake I don’t think the person had to be so rude. Ended up calling Drain Doctor, if I would have been told that the 50 ft snake wouldn’t work in the first place that would have saved me a lot of time and driving twice to Home Depot, actually should have been told on the initial phone call at 4:30.
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November 2024 by James & Paulette Roberts/Mckinnon
We recently moved into the area and have made many trips to Red Deer Home Depot to buy things we need from light bulbs, window coverings, flooring and more. All of the staff have excellent customer service skills and product knowledge. Outstanding among those is Rob who got us fixed up with flooring, window coverings and also gave us solutions and suggestions to home maintenance problems that helped make our house into our home. Home Depot is very fortunate to have Rob on their payroll.
James Roberts
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November 2024 by J B
A van is available for rent but they won't rent it to me because they sent the rest of their fleet to have winter tires put on all at once. All availability that was there immediately just vanished and they won't rent me the one that is available because of "the system"
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November 2024 by sukhman cheema
The DAP Wall Repair Patch Kit is amazing. I just love it.
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October 2024 by Kris DSV
Order pick up processes are subpar.
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October 2024 by Sandra Webster
Had an older experienced worker that knew his job. First time.
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October 2024 by Angela Wilson (Angela)
I'm renovating my bathroom, and I found the perfect new bathtub at a sale price, I will be returning for the rest of the renovation materials as needed because the selection is great, the prices are fair and the staff are helpful.
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October 2024 by Rachel R
Good Customer Service when you shop during the not so busy hours.
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October 2024 by Kimberly Hodgins
Absolutely excellent customer service. Friendly and more than enough staff to answer questions.
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October 2024 by D C
No service whatsoever for customer seeking renovations.
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October 2024 by David Murphy
Delivery service was poor. Didn't show up when they indicated and no 30 minutes call prior to coming. Call Red Deer store and said not their problem. Told me to call the call centre. Still waiting. Obviously Home Depot puts little value in customer service.
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September 2024 by Danielle F
There's never enough tellers or anyone to help you take wood off of really high places.
Their wood must be found in the curvy tree forest.
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September 2024 by jacob cota
Kimberly at the design desk is awesome. Has helped us so much always has the answer to our questions.
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September 2024 by Chilli Biro
I am very disappointed on this company. I hired this company to redo the shower in our bathroom suite and 2 years and half later we have water damages in the ceiling of our basement. I contacted them right away on Apr 21 of 2024 and still waiting, have been 7 weeks right now and still waiting and waiting. I am very frustrated. I will never hire Homedepo contractors to do any job anymore. My basement is out of use and i can't use the shower in our bathroom since April 21of this year. Pictures will verify what my family has been through and still is.
PS So as an update after 8 weeks of waiting finally contractor from Homedepo showed up and after 10 minutes investigation wasn't from our renovations of the shower so not homedepo fault but it was from water heater connector that was cracked done by a plumber that we hired, but still i was mad at Homedepo for waiting so long and i wouldn't use them for any projects of mine in the future because just to wait 2 months for 10 minutes seems outrageous. So right away i had to find a plumber and drywall guy, all the fixing lasted me 8 days and painted the wall and ceiling my self and now we have that happy ending and our basement back.
