-
November 2024 by Andrew Enns
The salesman Sachin was very good. Helpful and quick with responses. The finance people were also very friendly and professional and prompt. Purchasing a vehicle was as easy as I could have ever asked for. I want to be very clear, the sales person and finance people were 5 star. The rest of my experience was not.
The vehicle I bought second hand from them had numerous issues that were not disclosed. The biggest issues were:
1: an unknown check engine code. I was able to clear it myself with my code reader. It was a catalyst system deficiency code. Should have been very simple for their maintenance department to fix.
2: no seatbelt buckles in the rear set. As well as the pivot hinges for the rear seats to fold down, and the retaining clips for the seat base to clip into. Had to buy them myself out of pocket from Hyundai Canada. Again, something that should not have been missed during their inspection.
3: the mass air tube that goes from the intercooler to the turbo was not attached to the turbo, resulting in it falling down and dragging along the ground when driving. This also resulted in a loss of power and the car feeling very anemic. According to the mechanic I took the car to, it had been doing that for a very long time. They reattached it to the turbo, but it will need to be replaced, again at my cost. Definitely something that should not have been missed. This issue tells me that the dealership never even got the car off the ground to look underneath.
Along with the rest of the issues that should have been very easy and simple for the dealership to fix, I consider this to be negligence on their part and they never should have been selling this vehicle in the state it was in.
-
October 2024 by Karly Irmen
Bought my new car! Nathan was awesome and the rest of the team was amazing. Highly recommend buying any car from Wheaton Chevrolet!
-
October 2024 by Roger Gareau
Absolutely wonderful experience. My wife and I bought new vehicles on the same day. Every step of the way from our salesperson, her manager and the financing department, everything wad top notch
-
October 2024 by Janie Bradley
Curtis and Quinn were exceptional at helping
-
October 2024 by Donna Hammond
Sasha was awesome to deal with.
-
October 2024 by wanda gareau
We had Sasha help us pick out 2 awesome vehicles and get smoking deals on them with bells and whistles!! We love our brand new Chevy Equinox and Chev Silverado!!! Perfect example of exceptional service and great professionalism!! Will highly recommend her to our friends and family and go back next time!! Thanks so much to Sasha and the team at Wheaton for making our buying experience so amazing!!
-
October 2024 by Thomas Brownlee
Alicia was very helpful getting me into a new truck. Would recommend!
-
October 2024 by Keri Quintal
Thanks Nathan, love the truck! Very easy to deal with and accommodating!
-
October 2024 by Mike Bolton
Thanks for the help Sachin and Kevin. Great experience
-
October 2024 by Mike Kelly
Thanks Sachin for all the help
-
October 2024 by Glen
Raul made the experience amazing
-
October 2024 by Amber Lewis
Great service from sachin Chad and Tyler. Great experience. Thanks guys
-
October 2024 by Brek
I went in to buy a new truck and even though I got denied due to lack of credit Guy was still very helpful and patient
-
October 2024 by Roy Allen
Thanks so much, Brayden you were amazing!!! I’m glad you go to sell your first car to me! Thanks so much Sandy!!
-
October 2024 by Tim Kivell
Our sales person Sachin did an awesome job showing me the features of our new vehicle. Highly recommend him to others.
