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November 2025 by Chelsea Lucille
These guys were very understanding when I missed not one but two scheduled appointments for windshield repair. Third times a charm! I was in and out with the most sparkly dazzling windshield and a great 2 year peace of mind add on to make sure I’m set for the roads ahead! Friendly and helpful staff, clean waiting area with complimentary water and coffee. Cozy chairs to wait in. What more could you need!
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November 2025 by Margarette Perreault
Good prices and quick service. In and out in 45 min.
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November 2025 by Cody Devereux
Had my side window smashed while visiting Red Deer, and while they couldn't get a window in before I had to leave, they put plastic over the window so that it was covered on the drive back to Edmonton, and didn't charge me anything. Absolutely incredible customer service! Called almost every glass place in Red Deer and they were by far the most helpful! Really impressed!!
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November 2025 by Lisa Scherrens
Very pleased with the service I received. The receptionist answered all my questions and was very pleasurable. They were quick but did a wonderful job. Also cheapest place I called by A LOT
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November 2025 by Tyron Paton
Great job on the window install on the Honda Crosstour, fast friendly staff, nano coating works great.
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August 2024 by Cory Gougeon
Fast service, great prices ( was the cheapest for my 2010 Kia Soul ) awesome staff......gets my hard to get 5 star rating.
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August 2024 by Steve Johnson
Brian and the team at Clarity have done 6 windshields for us in the last 6 months, they are fast and quality of work is second to none. Their mobile service is awesome, i can text Brian a job site location and they come to us and put windshield in, leaving my crews able to do their job with no disruption to our busy schedule. Its great to find a company with such great customer first attitude
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August 2024 by Brian Watson
We have used Windshield Surgeons a couple times in the past and have been happy with the results (they were standard glass replacements) but they sure dropped the ball this last time.
2023 Hyundai Palisade with HUD. (Nothing special these days).
I just deleted about a 1000 words in this review and will leave you with this short version.
If you choose Windshield Surgeons (or anywhere for that matter), ensure you take a walkaround video and pictures of vehicle condition (especially where they will be working ie A pillars and front fenders/hood) before drop off, check condition when you pick it up. Be diligent about this and avoid disappointment. Check the moldings and mirror coverings to ensure they are tight and no broken pieces. Check HUD for clarity. Check interior for cleanliness as manager himself climbed in with his dirty cloths on. No seat coverings..
Our biggest issue with this install is we were told it was 'All Good' to pick up when it absolutely wasn't. There could be no mistaking the HUD was entirely messed up but it was only noticed after closing time. We were told the second time (tried a different brand of glass) that his installers are 'competent' and I go outside to find the side molding falling off. The third time (after we had the OEM glass installed) and HUD working, the mirror covering was broken and needed replaced which was taken care of promptly by the manager.
In summary, be diligent with condition before and after and check the work very carefully. Its very inconvenient to keep returning for issues. They are lower priced than most and good at the physical windshield replacement and seem to respond to 'most issues' in a timely and caring manner but they don't seem to take the time for quality control before releasing the vehicle. This will be your task.
Will we give them another chance, possibly because of pricing but we will have to figure out if the potential added trouble is worth it. Who knows, maybe all places are like that these days.
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August 2024 by Ivor Timmerman
Great Shop
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August 2024 by Gordon Hull
Top notch service with excellent value.
Been using them for years. No reason to go elsewhere!!!
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August 2024 by Muhammad Khan
They are simply best reasonable price .staff very polite and professional. Thanks for such amazing service
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July 2024 by Joshua Pieters
Customer service was excellent and swift. Glass was cheaper than what I was quoted elsewhere by a landslide. I'll be continuing to go to windshield surgeons for my glass needs.
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July 2024 by Corinna Thomas
I strongly recommend this business. It was absolutely painless from booking the appointment to drop off and pickup. As soon as my vehicle was done I got a text. When I went to pick it up they gave me all the instructions to make sure the windshield set properly. I also got a coating on my windshield. They have amazing customer service and really good prices. Even with all the extras that I got it was still cheaper than the other places I checked.
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July 2024 by Kim Gossen
Last night while driving the vehicle in front of me lost a patio chair out the back of their truck an it completely smashed my windshield, glass everywhere!
This morning (a Saturday) I drove to Windshield Surgeon in Red Deer (one of the few actually open on a Saturday) in hopes they could help me out even though I didn’t have an appointment. They where completely booked for the day. The lovely lady at the front tried to help me by calling too other places and then her manager came in and said don’t worry about it, we will get this done for her today in between appointments. An hour and half later I am back on the road with a new windshield!!!
The care and compassion I got from this team was absolutely amazing!! 100% recommend them!!
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July 2024 by Allan Digness
The team was quick and knowledgeable and did pressure me into add ons. Overall great experience and would definitely recommend these guys!
