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December 2023 by Sam
Bad costumer service. I have no idea if the employees at this store gets paid. Cz they dont seem like it. They stand and chat together and if your lucky someone will help you find your size.
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November 2023 by Arshad Abdurahim
I was in there a couple days ago. A girl named Anumta was so kind and helpful. She provided me a great customer service. She was alone and running around helping all the customers in the store. She sold me 2 pairs of my favorite shoes and even recommended a protector for them. She’s good at her job.
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September 2023 by Rainy Na
Yikes.A certain blonde haired employee is very yikes.Also, these are what "new" shoes look like from this location. (They just arrived today in the mail, I haven't worn them yet.)
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September 2023 by Nick
Good selection unfortunately staff stand around talking and don’t offer any help. Was looking to buy 3 pairs of shoes (2 dress, 1 casual). Quick sale lost.
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August 2023 by Yulia Davidson
This particular store has really low rating and I understand why.I hope ALDO as a franchisor follows reviews and can improve the store performance. I was shopping there on Aug,2 2023 around 11.00am. The associate neither acknowledged us nor offered some help as she was busy on her phone. I asked for help - she got irritated and shoveled some boxes at me, without interruption of her phone call. That happened twice and and after requesting a proper service and help she said it was a business call and she was busy. When we went to pay at the cash desk she was very rude and arrogant, my husband could not even understand what she is talking about.ALDO is a great brand however I do not recommend to shop in this particular store.
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April 2023 by Brhiana Rosales
I was here 2 weeks ago, returned a shoe that didn’t fit me well. There was an associate name Rajbir(based on Reciept) who helped me. He returned it but, not putting it back to my original method of payment. I asked him why he said he can’t. He didn’t bother asking for help. Now I have Aldo gift card which I can’t use online bc they don’t allow gc online neither going to the store because there’s no sizes. I’ve gone to three stores in the city.
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January 2023 by Aquil Jaison
Great shop and great customer service. They had some good sales during Boxing Day. The employees were very friendly and checking in every whole! I feel women have a lot more options and choices in this store than men. The experience was altogether good and would revisit/recommend this store!
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December 2022 by deepika goyal
Two stars because this store has a attendant who always helps. 2 stars because there are w couple other who ridiculed, mockingly wished a nice day. #badcustomerexperience
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November 2022 by Jerome Bathan
I had such a great experiences here at Aldo. The associates were very kind helping me with all my needs.
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November 2022 by AverageAki
2 Stars because I love Aldo. The entire family does.Ok so, if you have a contact number on Google to call and nobody answers on that number ever, what’s the point of having that on google.Secondly, and most importantly, I had to track my order today and found out that my order was delivered two days ago but the staff here never processed my order.They did that in front of me when I got the email right there saying my order has arrived and then secondary email when it said it’s been picked up.A 2min process lasted forever because of lack of training or whatever you wanna call it.Cheers
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November 2022 by Andrey Sivyakov
Drove to Crossiron Mills all the way from Calgary SW just to observe the locked store with no lights. When we asked security why the sore is closed, the answer was “the person who is supposed to open it is probably late”.It was a “nice” way to waste gas and out time
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November 2022 by OVO AKI
2 Stars because I love Aldo. The entire family does.Ok so, if you have a contact number on Google to call and nobody answers on that number ever, what’s the point of having that on google.Secondly, and most importantly, I had to track my order today and found out that my order was delivered two days ago but the staff here never processed my order.They did that in front of me when I got the email right there saying my order has arrived and then secondary email when it said it’s been picked up.A 2min process lasted forever because of lack of training or whatever you wanna call it.Cheers
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October 2022 by Speak Give
I don't know what's up with CrossIron Aldo but the customer service was terrible. The store was disorganized and the staff couldn't find ANYTHING. One of the staff was actually running away to avoid helping customers. Hilarious ?...if I didn't actually need to buy boots
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August 2022 by Eric Ferretti
Waited over 10 minutes for an associate to help me look for dress shoes, no one ever came despite the employees looking at me. They even helped out people who walked in after I did.
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June 2022 by Jessetta Marie Baltazar
I was shopping and wanted to buy pajama. Ofcourse I would like to open it, touch the cloth and check the actual size. Then this saleslady "DIPINDER" I am not sure what her name is spelled, she looks indian, thick glasses, long black hair.. refrain me from touching the item. Her actual words are "you are not suppose to open those". Like why? I am buying it. Instead of offering help, she was rude and other customers looked at me and looked at her. She embarassed people. She shouldn't be working there, she's not helping at all. I will not recommend buying in this shop because of people like this. They don't know how to accomodate. I bought the item because I liked it but will not go back in this Aldo shop if she's still working there. Kills the mood of anyone shopping.