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November 2023 by Goodguy1998
Had a great experience here the staff was extremely helpful. Edward would go out of his way to help me find the items that I was looking for. I would recommend the shop anyone looking for a suit
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November 2023 by Deep Raman
Recently , I noticed that the guy with curly hair has been acting aggressive with us. I will never go there again because of him, no customer service!!
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October 2023 by manveer sidhu
hello everyone today i went in the store with my husband and brother. we were greeted by an old salesperson. he questioned my brother and husband as they were wearing brooks brothers' shirt which they bought from india. he said did you guys just put the logo? we were shocked how can anyone say so. it was rude . will never visit again. and these kind of person shouldn't be employed by such companies. and by the way we don't need to buy duplicate stuff..was it racist?? just because we are from india
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September 2023 by Faisal Albusairi
Best suit shopping experience at that mall imo. Edward was really helpful and went out of his way to help me try on and choose some suits.
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September 2023 by Marie Boulay
First time ordering online, however, great service, and we usually get a quality product.
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May 2023 by I I
Helpful staff. Very pretty.
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November 2022 by Arun Bhardwaj
Very helpful staff, great selection!
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May 2022 by Steve G
Carmelinda was absolutely wonderful. There was no exaggerated flattery, something that annoys me the most about shopping for dress shirts. She was very quick and helpful. The moment my sister and I stepped into the store, she took my measurements and found a number of shirts that would go well with my sport coat. I am extremely happy that the company was able to somewhat survive the pandemic. I do not often shop at Brooks Brothers but this experience has made me want to conduct more business with them in the future.
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April 2022 by Chas
I wish I had the same shopping experience as the others.I assumed BB was closed and as an avid BB wearer, I was delighted to see a storefront at Cross Iron Mills.I walked in, no familiar greeting, no BB service brand at all. I saw a mannequin on the left side only to realize it was the sales rep staring at her phone. I was completely invisible to her.I left the store...and the brand.
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January 2022 by Peter J. van Haren
Great place for men's office shirts. Too bad BB almost went bankrupt but were bought out by another brand. Hope BB products get better, not worse.
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January 2022 by James Coburn
Excellent customer service.
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January 2022 by Jayes Waymen
Pretty good sales!
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December 2021 by Spencer Shellborn
Super friendly staff with lots of knowledge and experience. And nice quality tradition cut of suits. Highly recommend
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December 2021 by Rogerrabbit30
This store is easy to miss, if you don't know its there. It is one of the last stores for men that carries high quality luxury apparel for the well dressed men. Sadly it almost goes out of business in 2020, but I am hopeful that the new owners will keep the same quality and luxury that it has always offered. While other luxury brands dress famous entertainment stars, Brooks Brothers has dressed presidents and the elected.
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December 2021 by Michael Elder
Really impressed by our visit to Brooks Brothers factory outlet. I was impressed by the variety of options available and the sale prices and offers. Carmelinda who helped was AMAZING and provided measurements and a number of styling recommendations. Truly some of the best service I've received in a long time and made for a memorable experience overall. Will shop in the future here again.