The Costco Tire Center at the Crossiron location receives consistent praise for its fantastic and excellent customer service. Reviews highlight that experiences are a much better experience than at other locations, with staff described as super friendly, super helpful, patient, and genuinely kind. Employees are noted for taking time to explain services clearly to customers who may feel nervous about vehicle servicing. The tire installation crews are also commended for doing work perfectly and efficiently, sometimes completing jobs for walk-in customers in under an hour. Customers express being very happy and grateful, stating the team made their day and solved their problems, with one reviewer noting that the customer is treated as the most important thing. The location itself is frequently called a favorite, cited as always clean. While some feedback touches on broader Costco policies, the specific tire center staff receive overwhelming appreciation for their awesome service and hard work, making customers feel much better and eager to return.
Very friendly staff especially Mel , thank you for the great service
April 2024
If there are more than 5 stars, I'll give it to Noel from the tire center.He has excellent customer service and he made my day ?
December 2023
I came in to buy tires and have them put on at a different location, but Crossiron team was able to take me as a walk in and get them done in under an hour. Customer service at this location was a much better experience than others! Thank you!