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October 2023 by Google user
This store is very bad!!!! I wore my shoes for fashion only and after not even a month it ripped. I understand mesh is not to good but buying from expensive brands it should be good quality especially after 1 month. I went to the store to exchange and the manager guy was very rude and talked back to us. After asking him repeatedly what he is going to do about the shoes he didn’t want to exchange it!! Don’t shop there the products and service is very bad and they have little selection on shoes and sizes.
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August 2023 by Christine Angeline Pitpit
Had a great shopping experience today at Lacoste Cross Iron Mall. Everyone is kind and accommodating. Special thanks to Marilyn for assisting us today. Excellent customer service!
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August 2023 by Mirsada Buljubasic
Customer service was excellent. Everyone was so helpful.
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June 2023 by Kaushal Jariwala
Good shopping experience on Father's Day.Deepika at the store was really helpful with all our shopping.
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April 2023 by Aws Alkaissi
The staff are Amazing and very nice , they try to help me out to find the right shirt.
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April 2023 by Babbu Kang
I went with my cousin to shop there last month. She was visiting us from Nova Scotia. So we went together just before an hour before the store closed. But good thing we managed to make good decisions about the shopping in hurry. We were kind of 50-50 to go there as she was here for that night only. But glad that we could make it.
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March 2023 by Judiel Cedar Nicanor
Marilyn, Laura and the rest of the staffs are very friendly and helpful. It made me and brother's shopping experience extra special.
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March 2023 by MYTH NGUYEN
I would like to thank Marilyn for helping me to find sizes which fit for me. She was friendly, nice and kind. I very appreciate .
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November 2022 by John B.
On Black Friday, this Lacoste store has decided to say that the fitting rooms are closed for the day. This forces customers to buy clothes that may not fit and leaving them stuck with final sale clothing or store credit. What a terrible way to force sales. I have never experienced this at a store ever.
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July 2022 by Shuang Luo
Thanks to Yolanda’s consecutive support, Lacoste is my favorite brand of my business now. Yolanda is not only a great sales person, she’s always accommodating and patient to help deal all my questions and problems at anytime. I will definitely continue shopping here.
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June 2022 by Emma Hoskins
We got some nice shirts here, but the staff are rude. One woman pushed right past us and didn't apologize even after we spoke up. Staff ignore you for the most part otherwise. We would've just walked out if my boyfriend hadn't found some stuff he really loved.
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June 2022 by W A
I visit Lacoste store at Cross Iron Mills mall, this morning. Yuanyuan helped me utilizing a seal they have today, which is a buy 1 for 50% off and if I buy two I could get 60%. I thought it would only apply o same items but she explained me that I could buy anything in the store and get this deal. She also suggested me to buy only a pair of sox and get it actually free. I was amazed and being so grateful after received a great customer service. Thank you Yuanyuan for taking care of me.
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March 2022 by Helen
I have wonderful shopping experience here.Good service and good promotion. Chris and Yolanda are soo nice.I'll come back again! Highly recommend!
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March 2022 by jojo cai
Chris and Yolanda very nice!The discounts in the store are very good. The style is also very fashion.Excellent service! Highly recommend!
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March 2022 by WENCY QIN
Good service and some great deals to be found. Yolanda is very nice and professional. Highly recommend!