Lush Cosmetics at CrossIron Mills offers a welcoming shopping experience with a focus on fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. Many products are packaging-free or made from recycled and recyclable materials, emphasizing their commitment to ethical practices. Customers can find popular items like bath bombs, body butters, vegan haircare, and fresh face masks, making it a one-stop shop for fun and fabulous self-care products. The store is clean and well-organized, with staff members who are knowledgeable and helpful. Customers consistently praise the staff for their friendly attitude, product recommendations, and in-depth product knowledge. Notably, employees like Peter and Hayley stand out for their exceptional service, offering personalized advice and making customers feel valued. Many reviewers describe their experiences as the best they’ve had at Lush, highlighting the staff’s kindness, passion, and willingness to go above and beyond. Overall, Lush Cosmetics CrossIron Mills is celebrated for its ethical products, attentive staff, and memorable customer service, making it a highly recommended destination for self-care and beauty needs.
Always an enjoyable experience shopping at LUSH Crossiron. Hailey was extremely helpful, explaining the preservative vs preservative free lines and setting me up with the new “LUSH club” rewards program. I look forward to my next visit!
December 2025
Visited Lush on Black Friday and had a really good experience. One of the staff members wearing blue star pjs was especially helpful and gave awesome recommendations, even with how busy it was. Really appreciated the calm, friendly service.
November 2025
My boyfriend and I came in today and we were helped by a young lady named Amaret (pardon me if I spelt her name wrong) but she was so nice and super helpful to both of us. Thanks queen!!❤️
