-
March 2024 by kota w
Ashleigh has great taste and she was so helpful and sweet when I needed to find some clothes for work! I appreciate your dedication and kindness :) Highly recommend asking for her if you need a hand!
-
February 2024 by S S
Yesterday I went in to this location and as I was browsing my kids ran around a circular couch where you sit and try on shoes. I was helped by a man named Lionel who took it upon himself to tell me to discipline my children. He lambasted my parenting and when I didn't agree with him he, without hesitation, called me ignorant. I was appalled by Lionel's unprofessional performance and unremorseful attitude. Needless to say I was shook up all afternoon as I was not expected to be treated so blatantly
-
January 2024 by Antony C
Bad customer service. I went there to find a specific ski boots on clearance. When I showed the one person working in the ski section the item on my phone and ask him to help find it from the backroom, without checking on their inventory system he simply brushed it off and said it's out of stock, claiming the app inventory is wrong, all the while the the sportschek app on my phone is clearly showing 2 still available. Very rude and impatient. After I asked another associate from the front kiosk, he was able find the ski boot quickly. I added a star back for the front desk associate. However, as a triangle reward member, I will not be visiting this sportschek location again until they are better staffed and better trained. This happened on Jan 5,2024 at around 4pm.
-
January 2024 by Alain Bouche
Busy, but we'll staffed. Clean and helpful
-
January 2024 by Jagjeet Kaur
I want to share my yesterday experience with a lady as a cashier. Which ruined our happy festive mood as she had zero sense how to talk with customers. Actually I had CF shop card therefore I bought some stuff from there when it’s comes to pay I asked her to use that card, she swiped and loudly said “oh this card has nothing”. Or “maybe it has less than you are saying” I said no I received it as a gift so it’s written amount but still her stupidity was counting to convince me someone gave me zero$ card. She is employee there and she has zero knowledge that sport check doesn’t accept CF shop card which I came to know after. She just need to keep her irritable voice down and learn how to cope such situations politely.She was working there around 7pm (wish I could know her name to mention her)
-
December 2023 by Shammi Sekhon
Staff is much friendlier and helpful than Sunridge location but everything is overpriced here!
-
November 2023 by M M
The staff from Sport Check Crowfoot location called this store to find out if they have the product I was looking for. They said yes, they have it ! I specially drove all the way to Cross Iron location . Surprise !!! No, they don't have it ! Lack of product knowledge , zero customers service from the person I was talking in the store. Tuned out he was actually a manager ! Very unprofessional telling me that he only gets paid per hour .... ?! That sounded that he doesn't care ? CONGRATULATIONS Sport Check for training your not only the staff but managers as well !
-
October 2023 by Nerissa Pope
If there was a NO star option, I would choose that.After a purchase that was not smooth and an order that the store was to process for us, we have been left with no product (hockey equipment is not cheap) and out of the money. Numerous calls to customer service, and the store is just dragging on and on.I am not sure why the manager doesn't return calls to keep a customer, but any communication would be great. Alicia did return a call, and it was greatly appreciated very much, but nothing since.Any help would be appreciated and welcomed.
-
October 2023 by arshdeep khosa
I came in looking for hockey equipment, needed some new skates and harman who was working in department went above and beyond to get me the best skates as well as getting me a great deal.
-
September 2023 by Abidemi Akinsete
Great place to get your sporting equipments and wears. They have quite a large selection. The staff are very nice too; providing assistance to ensure you get what you are looking for.
-
September 2023 by Phillip Horovitz
The shoe department was crazy with people.but the staff did a good job helping everyone as quick as they could.
-
August 2023 by Dean Bustamante
Had a terrible experience. I asked one of the workers if they had any other shoe sizes for a shoe I was looking for, they responded with "Whats there is there". Then they started laughing with some other workers. It was extremely rude. All I did was ask nicely if they had any other sizes. However, I also noticed that they only acted nice towards people of their own race. This place is located at an outlet mall, the least qualifications they could have is to show respect to their customers
-
July 2023 by Majee The Greatest
Went there just to browse. Walked out with a pair of shoes ?The salesperson Kaify at the shoe department not only sold us the pair, but made it so in a way that there was no buyers remorse. Super knowledgeable about the products and super friendly and accommodating. It was one of the best shopping experiences ever.Thank you Kaify! And thank you management for hiring and keeping people like that. Will defenitly keep going there.
-
May 2023 by Sparta Painting
Matthew who works at the Bike service center was very friendly and helpful. Out of all places in Calgary and surrounding areas he even guessed which bike shop did the damage to my front tire . Keep up the great work ?
-
April 2023 by dung le
I came to the store in a hurry, looking for snow goggles for my daughter to go skiing the next day. Luckily I met staff Lovedeep who gave me excellent service, I got what I needed for a sale price :). So thank you for your help Lovedeep. Dunn.