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January 2024 by Lori McCoy
Great Sunday shopping experience I’ve never been to the Sherwood Park store, but I would definitely return. The lady was very helpful and friendly. I found what I needed quickly and was in and out of the store within 15 minutes!
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January 2024 by Adrienne Kelsey
I couldn’t be more unhappy about the service we received at this store when purchasing items for Christmas.First of all, we were told when purchasing the items that a gift receipt would be all we needed to return.When I went to return the items, they said that I needed the original receipt, which was with another person who lived in downtown Edmonton.That person had to come all the way back to Sherwood Park in order to do the refund.When we were at the store doing the refund, one of the items didn’t have the barcode on it. The staff were extremely irritable and even blamed us for removing the barcode.We told them that was how we purchased the item. The person in charge looked at the name of the person who sold the items to us and went on about going to discipline that person because of it.That is unacceptable. No staff should ever be disciplined for such a minor detail like that.Their behaviour overall was very inappropriate and unprofessional. We won’t be going back to that store again.
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December 2023 by bert bazinet
yes the girls in the store were very helpfull and plesant to deal with.thier knowledge of the products are very much appreciated.keep up the good work.
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December 2023 by CS Gunderson
Great customer service
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August 2023 by Ute Dunn
Great staff and assistance. Very friendly pleasant ladies.
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July 2023 by Kevin Laumbach
Bought 3 mens shirts & 1 for girlfriend ??
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June 2023 by Diane Blackwell
I was looking to find a new pair of jeans. It is difficult to find a pair to fit as I have larger thighs and calves. Most jeans are too tight in the legs for me. The salesperson, Poonam, was so good in finding me jeans to try on. She brought me many selections and was so helpful and patient in finding me something that would fit. We finally narrowed it down to the one pair that fit me well. No alterations needed in the jeans I chose. It was so nice to have such wonderful help. I will definitely go back to Bootleggers to shop. Thank you for your tremendous help.
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February 2023 by Tiffaney Marie
Everyone was very helpful, everything is neatly merchandised.
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February 2023 by Tamara K
I've been coming to this store for years. Every time great customer service. Yesterday I went in and nobody else was in the store. The clerk was at the cash register desk. Didn't look up, didn't acknowledge me. I was browsing the store and found a few items I liked. The clerk still didn't acknowledge me and I had to ask her for a fitting room. She looked irritated that I interrupted her coloring. Terrible customer service. I give 2 stars because they have great clothes.
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January 2023 by Incognito K
I've been coming to this store for years. Every time great customer service. Yesterday I went in and nobody else was in the store. The clerk was at the cash register desk. Didn't look up, didn't acknowledge me. I was browsing the store and found a few items I liked. The clerk still didn't acknowledge me and I had to ask her for a fitting room. She looked irritated that I interrupted her coloring. Terrible customer service. I give 2 stars because they have great clothes.
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March 2021 by Kaden Bugge
Very amazing service!!! Very helpful, very nice! There are no complaints! I came to get jeans and found the perfect ones and I wouldn’t of found them without the amazing people who work there!
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March 2021 by richard beauchamp
I love Bootlegger clothes
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July 2020 by Erin Gargus
I came here on my lunch break to try on some jeans as I had recently lost a lot of weight. I had the most helpful associate and she introduced me to Kancan Jeans. This was such a great experience. Thank you!
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July 2020 by Katie Lorenscheit
Huge sale right now and Poonam helped me what a wonderful customer service experience!! I havent been that happy about a sale in a long time! Thank you.
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July 2020 by Ken Cedor
Staff is somewhat informative but also asked for an extensive tour of the shop and merchandise next trip in