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October 2024 by BLIZZARD FPV
4.50 to pull out cash is a rip off
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August 2024 by Sivaram Dirisina
Very poor service. Waste of space, might as well remove the branch. Monday morning, there is only one person in the branch. A simple transfer of money to US. She say I will do it if you book an appointment.
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July 2024 by The Truth
Absolutely useless. I told the last at the front I couldn't transfer money to my cc because it takes a couple days and I need the $ tomorrow for a business purchase. She told me it was cash only, I went to my bank to grab cash and then she made me use an atm... WHICH STILL HOLDS MY MONEY. She didn't tell me that until I put the $ in. CIBC is an absolutely useless bank with horrible policies. This is why my wife and I use 4 other banks for our business and personal account and have never even considered CIBC. I highly recommend avoiding CIBC altogether and just going elsewhere. I'll definitely just be paying the card off and closing the account.
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May 2024 by adam jomha
Had to call 3x and go in 3x to activate mastercard. The Walmart greeter at the desk assured me I must sit for an hour while he waits on hold to activate it. Fascinating species. Sometimes I wonder how these people get dressed by themselves in the morning. Beyond incompetence. Also, the card still isn't activated. I've now spend 3h on hold and 3 trips to their branches for multiple people to screw up a task so simple that a monkey could be trained to do it. What a time to be alive, thanks for coming to my Ted Talk
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April 2024 by Gerri Metcalf
Receptionist was very rude!!!
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November 2023 by Kat Villeneuve
Should maintain hours online. Reduced Hours have been on the door since July. Wasted a trip across town.
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November 2023 by Dallas Marchand
Great service, great people!
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November 2023 by 040mobil
No tellers. ATM only
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September 2023 by Chris
Manager was super helpful an k kws is stuff. Did what other banks said no to . 5 star. Recommend to everyone
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August 2023 by Vaishnavi Sreeja
I visited the branch today, extremely unproductive people, not aware of immigration forms that CIBC offer. There is one person in line and this lady asked me to visit tomorrow and there is one hour for closing. So , they are processing one person for one hour and total 8 a day?
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July 2023 by Siena Eaves
Had a meeting booked for 7:30 this morning. When I got there, there was a sign on the door that said they changed their hours and didn't open until 9:30 now. Not sure how I'm supposed to have a meeting at 7:30 when they aren't even open yet...
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May 2023 by Alex Hohenstein
Honestly just not a fan of no staff there…. Hard to get ahold of anyone on the phone as well
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November 2022 by Amel Hamza
me and my partner has Reem Raffoul work on our file how I wish we meet her before. fast ,efficient and professional services.Always welcome and very kind staff, such a nice experience I have every time in this CIBC bank .
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November 2022 by daniel durdle
Very slow to be helped..
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September 2022 by Ryan Hwang
If anyone is interested in getting the best financial service, ask for Hiwot. She will provide the best service you can hope for. She genuinely cares about you and will give you the best solution possible for your situation.
